Outreach & Diversion Specialist

Friends of the FamilyWaterloo, IowaOn-siteFull-timeNew grad, 0–1 yearsListed 7 hours ago

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About this role

Job Summary

Develop and deliver street outreach, community engagement, and diversion services throughout assigned service areas.

Key Roles & Responsibilities

Street Outreach      |     Crisis Intervention      |     Community Collaborations      |     Assessment of Service Needs

Data & Documentation

What You Will Do:

- Conduct street outreach in assigned service areas to best understand homeless population and provide intervention.

- Engage individuals experiencing literal homelessness in case management and supportive services.

- Develop and maintain local partnerships with housing service providers, crisis centers, hospitals, and other programs to assist
in quick access to these services.

- Coordinate diversion efforts in assigned service area .

- Provide service assessment, crisis counseling, and access to housing program s .

- Assist with homeless verification and complete PSH certification .

- Comply with data tracking & documentation requirements.

- Represent FOF at community and program development meetings as assigned.

- Conduct follow-up with clients we serve who are currently living on the streets to continuously provide resources.

Job Qualification and Competencies:

- Must demonstrate
ability to organize, prioritize and plan work to meet deadlines.

- Ensure confidentiality is in place for all people FOF serves.

- Bachelor Degree in social work , psychology, related field OR combination of equivalent education and experience.

- Previous experience in the following preferred: victim services, crisis intervention, housing programming, and/or case management.

- Ability to travel throughout the FOF service area to provide in-person advocacy services and to other locations within the state as necessary for training purposes.

- Ability to pass state, federal, and child abuse background checks.