Manager

Location: Los Angeles, CA

Schedule: Hybrid salary schedule

Salary: $75,000 - $78,000

Language: English required, Spanish preferred.

Lead. Inspire. Make an Impact.

Jay Nolan Community Services is seeking an experienced and passionate Adaptive Skills Manager to lead a growing program that empowers neurodiverse individuals to achieve greater independence and reach their full potential.

In this leadership role, you will oversee daily program operations, develop and support supervisors, foster community partnerships, ensure compliance with funding requirements, and help drive program growth. If you are a collaborative leader who is passionate about person-centered services and building strong teams, we'd love to hear from you.

Essential Duties & Responsibilities

- Provide leadership, training, coaching, and ongoing support to supervisors to ensure quality service delivery and regulatory compliance.

- Review and approve reports, documentation, and program records prior to submission to Regional Centers and other funding sources.

- Oversee payroll processes and approve employee mileage reimbursements.

- Manage program caseload coverage during supervisor absences to ensure continuity of services.

- Coordinate referrals, oversee intake processes, and ensure timely follow-up with prospective participants and families.

- Participate in leadership, management, and team meetings, contributing to strategic planning and program development.

- Conduct regular one-on-one meetings with supervisors and administrative staff to support professional growth, address challenges, and promote team success.

- Plan and coordinate community events that engage stakeholders, increase program visibility, and strengthen community relationships.

- Build and maintain positive relationships with neurodiverse individuals, families, funding agencies, and community organizations.

- Monitor authorizations, billing, and funding requirements to ensure timely reimbursement and program compliance.

- Identify and evaluate opportunities for new service offerings, program expansion, and community partnerships.

- Ensure program operations align with organizational policies, funding requirements, and applicable regulations.

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Qualifications

Education

- Bachelor's degree in Social Work, Psychology, Human Services, or a related field required.

- Master's degree preferred.

Experience

- Minimum of five (5) years of program management experience within the human services field.

- Experience supporting neurodiverse individuals strongly preferred.

- Experience working with Regional Centers, funding sources, and Adaptive Skills programs highly preferred.

Knowledge, Skills & Abilities

- Bilingual in English and Spanish is preferred but not required.

- Strong leadership, supervision, coaching, and team development skills.

- Excellent organizational, communication, and problem-solving abilities.

- Ability to manage multiple priorities while maintaining attention to detail.

- Experience overseeing payroll, billing, budgets, and administrative operations.

- Knowledge of Regional Center systems, service delivery requirements, and applicable regulations affecting services for neurodiverse individuals.

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Why Join Us?

At Jay Nolan Community Services, you'll have the opportunity to lead a dedicated team, build meaningful community partnerships, and help create opportunities that empower neurodiverse individuals to thrive. Join a mission-driven organization that values innovation, collaboration, and positive impact.

Benefits:

- Health Insurance

- Dental insurance

- Life Insurance

- Tuition reimbursement

- Retirement plan with company matching

- Paid CPR & First Aid training

- Childcare Assistance Reimbursement

- Pet insurance

- Much more

JNCS is also a Certified Great Place to Work . Learn more about what our employees have to say about us at: https://www.greatplacetowork.com/certified-company/7091642

About JNCS

Jay Nolan Community Services (JNCS) is a registered 501(c)(3) nonprofit with a mission to provide individualized support to children, teens, and adults with autism and other developmental disabilities so they may live, work, and thrive in their own homes and communities. We are an inclusive, supportive, and community-oriented workplace.

Equal Opportunity Employer

Jay Nolan Community Services, Inc. is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic under applicable federal, state, or local laws.