HR Administrator

Interested
in building a career in HR? If you have customer service or administrative experience and enjoy
helping people, this could be a great opportunity for you.

We’re
looking for HR Administrators to join our People Services team in Newcastle,
supporting colleagues and managers across Sopra Steria with a range of HR
queries and processes.

You’ll help
keep our HR processes running smoothly by responding to queries, updating
records and supporting employee changes. You’ll also build your knowledge of HR
systems, learning from experienced colleagues as you develop your skills and
progress your HR career.

What you need to know:

- This is a permanent,
full-time role based at our Newcastle office.
- You’ll work in the
office on Tuesday, Wednesday and Thursday, with the flexibility to work
from home on Monday and Friday.
- Standard working
hours are 9am to 5pm, although some flexibility may be available.
- You’ll join a
supportive team where collaboration, learning and development are
encouraged.

What you’ll be doing:

- Responding to
employee and manager queries by phone and email, providing timely and
helpful support.
- Supporting key
employee processes, including new starters, employment changes and
leavers.
- Updating HR systems,
maintaining accurate employee records and preparing correspondence.
- Working with
colleagues across People Services, Recruitment and Payroll to resolve
queries and keep processes running smoothly.
- Following
established procedures, protecting confidential information and escalating
complex queries when needed.

What you’ll bring:

- Customer service or
administrative experience, with a helpful and professional approach.
- Curiosity and a
willingness to learn new skills, systems and processes.
- Strong
organisational skills, with the ability to prioritise queries and tasks
and meet deadlines.
- Good attention to
detail and a commitment to maintaining accurate records.
- Confidence using IT
systems and Microsoft Office, with the ability to learn new systems.

Previous HR
experience is beneficial but not essential. If you’re keen to learn and develop
your career in HR, we’d love to hear from you.

Employment
Type: Full-time,
Permanent
Location: Newcastle
Security
Clearance Level: SC
Clearance
Salary: £28,000
Benefits: 25 days’ annual leave, with the
option to buy additional days, health cash plan, life assurance and pension.

Although
this role is advertised as full-time, we believe that flexibility at work can
promote work/life balance, increase your motivation, reduce stress and improve
performance and productivity. We support different ways of working and can
offer a range of flexible working arrangements. So, if you’re interested and
need to work flexibly, we encourage you to apply and talk to us about what
might be possible.

Loved reading about this job and want to know more about us?

Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.

Our work touches many lives in the UK, from helping the Government provide essential public and health services that offer more convenience and choice to improving financial services to deliver fairer, customer-centric solutions.

Together we are building a better future by delivering real and lasting value.

We are just at the start of what we can achieve together. Come and join us!