Technical Manager, Senior

The Senior Technical Manager leads the certification body's (CB) aerospace scheme under the IAQG 9100 series. The role covers AS9100 (design and manufacturing), AS9110 (maintenance organizations) and AS9120 (stockist distributors). The Program Manager keeps the program compliant with ISO/IEC 17021-1, ISO/IEC 17021-3, IAQG 9104-001 and 9104-002, and the requirements of the IAQG OASIS database. They manage auditor competence, technical review, certification decisions, and oversight by the Accreditation Body (AB) and the IAQG Sector Management Committee. They also drive program growth, quality and customer confidence.

What You Will Do:

- Lead technical execution of assigned Aerospace Certification Programs and projects

- Provide technical expertise and guidance to project teams on aerospace certification requirements, including AS9100, AS9110, AS9120, AS9101, ISO/IEC 17021-1, and IAQG 9104-series requirements.

- Direct and review technical contributions of team members on projects and company-wide activities.

- Manage team and self to ensure an expected quantity and quality of work is achieved.

- Ensure the appropriate auditors, technical experts, and reviewers are assigned to aerospace certification activities based on competence, qualifications, and industry experience.

- Take a solution-oriented approach by leading initiatives to enhance effectiveness and efficiencies on assigned projects, in day-to-day job tasks, amongst team members, and across the organization.

- Lead accreditation assessments, witness audits, IAQG oversight reviews, internal audits, corrective actions, and transition activities associated with aerospace certification requirements.

- Serves as technical expert frequently for aerospace certification schemes, providing guidance on AS9100, AS9110, AS9120, AS9101, ISO/IEC 17021-1, IAQG 9104 requirements, auditor qualifications, and certification decision processes, providing valuable insight that helps enhance the business.

- Manage the overall client relationship, as assigned, to assure satisfaction with ABS Quality Evaluations services

- Act as the technical expert for clients seeking certification to AS9100, AS9110, and AS9120 standards.

- Maintain an active awareness of technical, business and management developments affecting present and potential customers and actively presents this information promptly to the appropriate senior level managers.

- Actively engage with clients to maintain relationships with key decision makers and help identify follow-on business opportunities.

- Instill the values of a service-focused department.

- Represent ABS Quality Evaluations in promoting our products and services and collaboration with sales team to drive business opportunities

- Supports marketing and business development initiatives to attract and retain clients

- Collaborate with sales team on potential opportunities by proposing solutions and partnering on technical proposals

- Participate in marketing activities, conference presentations, technical whitepapers

- Train and mentor others on how to utilize technical expertise to develop customer intimacy and establish new business development opportunities.

- Provide thought leadership and technical expertise to solidify recognition as experts in the industry.

- Serve as a mentor/coach, actively honing the development of technical skills in others by mentoring and providing training.

- Networking to meet new potential clients.

What You Will Need:

Education and Experience

- 10+ years of relevant professional experience
- Must have an advanced degree or bachelor’s degree and equivalent experience (Engineering, Aerospace, Quality, or a related technical field preferred)
- Relevant technical certifications required

Knowledge, Skills, and Abilities

- Demonstrated working knowledge of ISO/IEC 17021-1 and of CB operations, including audit program management, competence management and certification decisions.

- Strong knowledge of AS9100, AS9110 and AS9120 and of the AS9101, 9104-001 and 9104-002 requirements.

- Hands-on experience with the OASIS database and IAQG processes.

- Current or previous qualifications as an IAQG-recognized Aerospace Experienced Auditor (AEA) or Aerospace Principal Auditor (APA), or equivalent.

- Experience hosting or supporting accreditation body assessments and regulatory or IAQG oversight audits.

- Ability to gain, retain, illustrate comprehension of learned technical knowledge, and transfer knowledge to other members of the team

- Ability to actively listen to the needs of our clients and internal teams by receiving, assessing, and generating probing questions surrounding the shared information to better understand client needs to provide technical expertise

- Openly accept change as part of business evolution to meet the needs of our clients, provides recommendations to enhance business, and drives change across the business unit

- Possess a firm understanding of key performance indicators and their significance to the business and takes action to drive results amongst the business unit

- Ability to utilize established rapport and role as a technical expert with existing customers to identify and consistently generate new business opportunities in collaboration with sales team

- Ability to understand departmental goals, hold oneself accountable. This includes taking responsibility for their actions, behaviors, decisions and results, acknowledging and fixing mistakes, seeking feedback, and using root cause analysis to improve performance

- Must be dependable, highly reliable, and follow through on all assignments

- Must be an effective multi-tasker utilizing proficient time management skills

- Working knowledge of the ABS Health, Safety, Quality and Environmental Management System

Salary range:
$135K-$145K. Travel requirements: While the position is remote, regular travel (50%+) to client sites is a core part of the role.
Reporting Relationships:

Reports to a director or executive level position.

Working Conditions

Work will normally be performed in an office environment and/or require visits to client sites, which may include manufacturing plants, remote field sites or structures. Client site work will be of a non-manual nature but may require physical activity including walking and climbing.