Graduate Trainee

Some careers open more doors than others. If you’re looking for a role that builds strong foundations in operations, business planning, sustainability and stakeholder coordination, join HSBC and build a future rich with potential.

This placement offers hands-on exposure to how an Amanah business operates across day-to-day operations, strategic planning, sustainability initiatives and management reporting. You’ll support operational coordination, data analysis, governance activities and continuous improvement while developing practical skills for a wide range of banking and financial-services careers.

We’re currently seeking an ambitious individual to join HSBC as an Operations, Planning & Sustainability Advisory Graduate Trainee within Amanah.

This placement provides graduates with real business exposure and the opportunity to develop practical capabilities across operations, planning and sustainability advisory in a global banking environment. At HSBC, we also see this as an opportunity to develop early-career talent for future roles.

Key responsibilities

During the placement, the trainee will provide day-to-day support to the Amanah Operations, Planning & Sustainability Advisory team, with appropriate supervision. Responsibilities will include:

Operations and business support

- Support the coordination and administration of day-to-day Amanah operational activities.
- Maintain accurate trackers, workflow records, operational calendars and action logs.
- Coordinate with internal teams to follow up on deliverables, outstanding actions and operational requirements.
- Review information and documentation for completeness, accuracy and consistency.
- Identify risks, exceptions, blockers or delays early and escalate them appropriately.
- Maintain organised records of work completed, decisions made and follow-up actions.

Planning and performance management

- Support business planning, periodic reviews and the tracking of strategic or operational priorities.
- Assist with the preparation of management updates, presentations, briefing papers and meeting materials.
- Produce regular reports covering operational activity, business priorities, key performance indicators, outstanding actions and emerging issues.
- Support basic data analysis to identify trends, recurring issues and areas for improvement.
- Highlight upcoming deadlines, overdue actions and potential delivery risks.
- Help translate operational and business information into concise updates for management review.

Sustainability advisory support

- Support the coordination of sustainability-related initiatives, workstreams and internal engagements within Amanah.
- Assist with information gathering, data collation and preparation of sustainability-related materials.
- Maintain records of sustainability activities, commitments, milestones and follow-up actions.
- Support research into relevant sustainability themes, business practices and stakeholder expectations, where required.
- Help prepare presentations, reports, briefing notes and communications for internal stakeholders.
- Escalate questions, data gaps or issues relating to sustainability activities to the appropriate team or manager.

Stakeholder and team engagement

- Support responses to routine enquiries from internal stakeholders, business teams and management.
- Coordinate information requests across Operations, Amanah, Sustainability, Risk, Compliance, Finance, Technology and other relevant teams.
- Prepare clear updates on project progress, operational issues, sustainability activities and outstanding requirements.
- Support the preparation of meeting agendas, minutes, action logs and follow-up communications.
- Maintain professional communication and ensure agreed actions are tracked through to resolution.
- Work collaboratively with colleagues across functions and locations.

Governance, controls and process improvement

- Support the maintenance of process documentation, procedures and operational records.
- Assist with control checks, data-quality reviews and exception monitoring, where applicable.
- Maintain appropriate records and audit trails for operational, planning and sustainability activities.
- Follow applicable risk, compliance, data-handling and information-security requirements.
- Identify opportunities to improve processes, reporting, documentation and stakeholder communication.
- Support the documentation of lessons learned, recurring issues and agreed improvements.

Requirements

- Currently pursuing a Bachelor’s Degree in any discipline; CGPA of 3.0 or above, or at least second-class upper.
- Fluent in English, with excellent communication, interpersonal and presentation skills.
- Ability to analyse data and information and interpret findings for business decisions.
- Strong attention to detail and the ability to follow structured processes accurately.
- Resourceful, organised and able to manage multiple priorities.
- Good planning, communication and problem-solving skills.
- Interest in operations, business planning, sustainability, advisory services, Islamic finance or banking is advantageous.
- Ambitious, motivated and comfortable working in a fast-paced financial-services environment.
- Energetic, enthusiastic and adaptable.
- A collaborative team player with the potential to demonstrate leadership.
- Computer literate and able to work independently.

Key learning opportunities

You’ll gain:

- Practical understanding of how an Amanah business operates within a global bank.
- Exposure to business operations, planning cycles, management reporting and performance tracking.
- Experience coordinating work across Operations, Amanah, Sustainability, Risk, Compliance, Finance, Technology and other teams.
- Hands-on experience in data handling, reporting and basic business analysis.
- Exposure to sustainability-related initiatives, information gathering and advisory support.
- Stronger business communication skills, including concise updates, professional correspondence and stakeholder engagement.
- Greater awareness of governance, controls, risk management and documentation standards.
- Experience identifying exceptions, resolving issues and escalating matters appropriately.
- Confidence managing multiple priorities in a fast-paced, multi-stakeholder environment.
- A foundation for future careers in operations, business planning, sustainability, advisory, Islamic finance, governance, programme management or broader banking functions.

www.hsbc.com/careers

HSBC takes pride in a diverse and inclusive working environment where our people benefit from mentoring, flexible working and the support of Employee Resource Network Groups. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

To be considered for this role, the relevant rights to work in Malaysia are required.

Issued by HSBC Bank Malaysia Berhad