Manager - Operations

About Udhyam

## Udhyam Learning Foundation is on a mission towards Making Bharat Entrepreneurial. We believe that
entrepreneurship is a powerful way to channelize an individual’s potential. Entrepreneurship enables agency and allows an individual to work on their strengths while creating value for the world.

Our Programs

• Udhyam Shiksha works on developing entrepreneurial mindsets among the youth and enabling them to achieve their potential, having impacted ~47,00,000 learners across 12 Indian states.

• Udhyam Vyapaar focuses on nano businesses in India, and solving large problems faced by them, at scale; having already enabled 10000+ entrepreneurs.

About Maadhyam

Maadhyam is Udhyam’s initiative to bridge the gap between government school students and opportunities beyond the classroom.

Working with students in Grades 9–12 , Maadhyam helps young people discover and access opportunities that can shape their future — from scholarships and internships to exposure visits, mentorships, courses and employment pathways.

The program is currently embedded within government school systems across Haryana, Punjab and Uttarakhand . In its first three months, Maadhyam reached over 4,500 students and generated 14 offers.

About the Role

We are looking for a Manager to lead Maadhyam’s operations team and help shape the next phase of the program.

The person will manage a team across Maadhyam operations, student engagement and content creation . They will guide and mentor the team, enable independent ownership, and ensure strong execution across functions.

The role will work closely with the Director – Maadhyam to shape strategy, identify opportunities for growth and translate these into execution.

Key Responsibilities

Strategy & Program Development

- Work with the Director and define Maadhyam’s strategy, priorities and approach.You will own the operations outcomes across all states.
- Understand the opportunity ecosystem for young people and identify gaps and potential areas for Maadhyam to build.
- Translate strategy into clear plans across operations, student engagement and content.
- Use insights from students, partners and the team to continuously improve the program.

Team Leadership

- Lead, manage and develop the central and state teams for Maadhyam.
- Set clear priorities and outcomes while enabling team members to independently own their areas.
- Coach team members on problem-solving, stakeholder management and quality of execution and build a culture of ownership, collaboration and accountability.

Opportunities & Student Engagement

- Plan daily school & student engagement with field teams, and hold the teams to execution accountability
- Guide the team in taking partners to school, design the interventions, build buzz, follow up with students, and supporting students in understanding about and applying to opportunities & beyond
- Own teacher and student led models in target schools, be outcome focussed and devise execution plans accordingly
- Build a team that is empathetic towards students, and can work with students, teachers, parents and the partners you identify to collectively ensure students can access more opportunities with greater confidence
- Build content & digital media engagement strategies to find ways to engage students, unearth their aspirations, expose them to new learning and career pathways

Partnerships & Ecosystem

- Support the team in converting partnerships into meaningful, high-quality opportunities for students.
- Help navigate complex stakeholders and build long-term relationships.

Execution & Learning

- Build and maintain strong relationships with government officials, partner organisations, resource persons, district officials, school principals and teachers.
- Establish systems for monitoring program implementation and outcomes. Build the team's capacity to collect, analyse and use data for decision-making, identify gaps and drive corrective actions.
- Foster a culture of experimentation and learning, identifying what is working and what needs to change.
- Drive improvements in how Maadhyam operates and delivers outcomes for students.
- Take overall accountability for performance, proactively identify opportunities and challenges, make informed decisions, and ensure timely achievement of program goals.
- Work closely with State teams, Curriculum, M&E, Product & Tech, HR, Communications and other teams to ensure effective planning, coordination and delivery.

What We're Looking For

- 7–10 years of experience , with meaningful experience in the development, education, social sector, or a related field.
- Strong understanding of one or more areas relevant to Maadhyam — youth/student engagement, content creation, ecosystem building or program implementation .
- Strong strategic thinking with the ability to get into the details and drive execution.
- Excellent communication in English and Hindi, networking and stakeholder management skills.
- Strong ownership, grit and bias for action and experimentation, with the ability to take initiative, lead teams and drive tasks to completion.
- Comfort working in a fast-paced and ambiguous environment.
- Excited by Maadhyam’s mission of expanding access to opportunities for young people who have limited guidance, exposure and confidence in accessing them.
- Strong experience in team management and large-scale operations, with the ability to experiment, pilot new approaches and deliver results with limited resources.
- Demonstrated ability to collaborate effectively with internal teams, government stakeholders, partners and other external stakeholders.
- Strong problem-solving skills, adaptability, and a continuous willingness to learn, improve, and respond effectively to changing program needs.