About this role
Start your career at IBM Human Resources, where technology and people come together to shape a better way of working. You’ll join collaborative teams using AI, data and human-centred design to help close skills gaps, improve HR services and create engaging employee experiences. From day one, you’ll have opportunities to learn, contribute ideas and build practical experience across the business—while being supported by a high-performance culture that values empathy, innovation and continuous growth. If you’re curious, motivated and keen to make a real difference to employee experience and business outcomes, IBM is a place where you can grow your career and your impact. As a Team HR Partner, you will work within a team focussed on answering employee- and manager- requests across a number of HR topics and countries. The role will give you the opportunity to acquire core HR knowledge and ways-of-working which will provide a strong foundation for building your responsibilities and impact. The role will also focus on transforming how HR work is delivered, through the use of AI and automation to improve productivity, speed and employee experience. You will be part of building the future of HR where IBM’s AI agent “AskHR” resolves common tasks, allowing Team HR Partners to coach and guide on more complex requests. Your primary responsibilities will include: Resolving HR requests: deliver reliable end-to-end HR case support within defined scope, meeting Service Level Agreements (SLAs) such as customer satisfaction. Transformation: leverage AI-enabled tools to support case resolution, documentation quality and productivity, and participate in small-scale improvement or automation initiatives. HR knowledge and skills: build your knowledge of HR policies, processes and employment practices across different countries, processes and policies, across several topics and countries. You do not need to meet every preferred criterion to apply—we are interested in your potential, curiosity and willingness to learn. The successful candidate will receive training, guidance and opportunities to learn from experienced colleagues. Team work and communication in a global environment: interest in work involving several countries, using clear written and verbal communication in English and local language as needed, including participation in calls and video meetings. Accountability and time-management: respond to questions accurately and within agreed timescales. Tech curiosity: interest in how technology and AI can enhance how work gets done and improve productivity. Growth mindset: excited by new ideas, technologies and acquiring new knowledge and skills. Seeks and responds to feedback in order to learn and grow. A degree or other study in HR or business is welcome but not essential; an interest in working in HR in a global technology company is more important Language skills – confidence with verbal and written communication in English; in addition any of French, German, Polish would be preferred Working in a fast-paced service delivery environment such as in an internship, retail or customer service Hungary Enterprise Operations Entry Level BUDAPEST, HU BUDAPEST (0812) IBM Hungary International Shared Services Center LTD. Artificial Intelligence Communication Customer Service English French German Human Resources Retail Service Delivery Teamwork Training Video Accountability Written communication Confidence Curiosity Productivity Polish Technology Verbal Communication