Order to Cash (OTC) with European Languages

Would you like to use your language skills and develop your career in Finance Operations? Our teams are constantly growing! Share your profile with us to express your interest in future opportunities within our Order to Cash (OTC) teams.

We welcome profiles from individuals interested in:

- Collections
- Accounts Receivable Disputes

Who we are looking for

- English proficiency at B2 level or above;
- Proficiency at B1–C1 level in one of the following: Bulgarian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Slovene, Spanish or Swedish ;
- Interest or initial experience in Finance, Accounting, Business Operations, Customer Service or Finance Operations;
- Strong communication skills and a willingness to learn;
- Good attention to detail and an analytical mindset.

Depending on the role and team, responsibilities may include:

Accounts Receivable Disputes

- Reviewing deductions, short payments and pricing differences;
- Investigating discrepancies using ERP systems, customer portals and supporting documents;
- Working with customers and internal teams to gather information and resolve disputes;
- Maintaining documentation to support credit approvals and follow-up actions;
- Supporting credit memo processing and coordinating with Collections;
- Identifying recurring issues and contributing to process improvements.

Collections

- Contacting customers regarding overdue balances and following up on payment commitments;
- Supporting the arrangement and monitoring of payment plans;
- Maintaining accurate records of collection activities and customer communications;
- Investigating billing discrepancies and collaborating with AR teams on dispute resolution;
- Working with Sales, Customer Service and other teams to resolve issues affecting payments;
- Preparing updates on collection progress, account statuses and potential risks.

- Stable job in multinational company based on employment contract;
- Working in flexible hybrid model - partially from home and the office;
- Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
- Structured onboarding process and Buddy program for new joiners;
- Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
- Attractive benefits:

Apply and let’s stay connected! If a suitable opportunity becomes available and your profile matches our hiring needs, our recruitment team will contact you.

Here’s what you can expect from the recruitment process:
1. Short test assessment online. 2. Short online interview / short phone interview with Recruiter. 3. Online interview with your future Manager.

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