Sales Account Manager– Europe

DNV is seeking a commercially driven and customer-oriented Sales Manager – Europe to accelerate the growth of our Medical business across Europe.

The role will focus on developing business across our four key service lines: ISO 13485, MDSAP, Medical Device Regulation (MDR) and In Vitro Diagnostic Regulation (IVDR).

The Sales Manager will be responsible for identifying and developing new business opportunities, building strong customer relationships, developing and managing the sales pipeline, and converting opportunities into new business. The role will work closely with DNV's technical, operational and sales teams to ensure that customer needs are understood and matched with the right DNV services and expertise.

We are looking for someone who combines strong business to business sales capabilities with an understanding of the medical device industry and its regulatory environment. The successful candidate will be comfortable engaging with customers at different levels, understanding their business and regulatory needs, and translating DNV's technical capabilities into clear customer value.

Key Responsibilities:

Business Development & Sales Support

- Develop and manage a healthy pipeline of qualified opportunities across ISO 13485, MDSAP, MDR and IVDR.
- Identify and develop new customer opportunities in priority European markets and customer segments.
- Own sales opportunities from initial engagement through qualification, proposal development, negotiation and conversion.
- Develop opportunities within existing customer accounts across DNV's Medical service portfolio.
- Prepare and coordinate proposals, quotations and tenders in close collaboration with technical, operational and sales teams.
- Maintain accurate customer, opportunity, activity and forecast information in CRM.
- Contribute to the achievement of agreed sales and growth targets for the Medical business in Europe.

Customer Engagement & Relationship Building

- Build and maintain trusted relationships with medical device and IVD manufacturers and relevant decision makers across Regulatory Affairs, Quality, Compliance and management.
- Understand customers' business needs, regulatory strategies and priorities, and connect these with relevant DNV services.
- Lead introductory and commercial customer meetings and coordinate technical discussions with DNV experts where required.
- Develop both new and existing customer relationships, identifying opportunities across DNV's Medical service portfolio.
- Work closely with internal delivery teams to support a smooth transition from sales to delivery following contract award.
- Maintain a strong customer focus throughout the sales process and contribute to building long-term customer relationships.

Market Knowledge & Reporting

- Monitor market, regulatory, customer and competitor developments across European medical devices and IVD markets.
- Identify emerging customer needs and commercial opportunities and contribute to DNV's market activities.
- Provide structured feedback on customer demand, competitor activity, pricing, and market developments.
- Contribute to customer segmentation and targeted sales and business development activities.
- Represent DNV Medical at relevant industry events, conferences, webinars and customer activities.
- Share market insights with sales, technical, and operational teams to support commercial planning and prioritization.

Education:

- Bachelor’s degree in Life Sciences, Medical Technology, Biomedical Engineering, or Business is preferred

Experience:

- 2–5 years of experience in sales, business development
- Notified Bodies, the medical device or diagnostics industry is a plus.
- Familiarity with EU IVDR framework within medical devices is highly preferred.

Skills & Competencies:

- Strong commercial mindset with the motivation to develop new business and grow customer relationships.
- Strong communication and relationship-building skills.
- Fluent English, both written and spoken. Additional European languages are an advantage.
- Comfortable presenting to customers and engaging with stakeholders at different organizational levels.
- Ability to understand technical and regulatory concepts and translate them into clear customer value.
- Proactive and self-motivated, with the ability to identify opportunities and take ownership of progressing them.
- Structured and organized, with strong follow-up and pipeline management skills.
- Collaborative working style and ability to work effectively with technical, operational and commercial colleagues.
- Customer-focused with an understanding of the importance of long-term relationships and customer experience.
- Familiarity with CRM systems such as Salesforce, Microsoft Office and digital collaboration tools.
- Willingness to travel within Europe as required.

Apply now! Application deadline: 20.11.2026 Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.