Sales Associate

Role : Sales Associate – Yankee Candle – FIXED TERM CONTRACT

Salary : £15.00 Hourly Rate

Contract : Part Time

Location : Salisbury

About Yankee Candle

Since 1969, Yankee Candle has been creating fragrances that help make houses feel like home. With a portfolio of more than 600 products, we're recognised worldwide for our quality, distinctive scents and beautifully designed candles.

As a Sales Associate , you'll help bring this heritage to life by sharing your passion for fragrance, connecting with customers and creating a welcoming store environment where every visit feels special.

What you'll do

As a Sales Associate, you'll play an important role in delivering exceptional customer service, driving sales and bringing the Yankee Candle brand to life. We're looking for an enthusiastic, customer-focused individual who enjoys working with people, has a passion for retail and takes pride in creating memorable shopping experiences. You'll help customers discover their perfect fragrances, share your product knowledge and ensure the store remains inviting, well-presented and ready for every customer.

Deliver exceptional customer experiences

- Welcome customers into the store and provide friendly, engaging and personalised service.
- Build genuine connections with customers to understand their needs and recommend products they'll love.
- Bring the Yankee Candle brand to life through engaging fragrance storytelling and product demonstrations.
- Develop your product knowledge to confidently share information about our fragrances, candles and home fragrance collections.
- Create memorable shopping experiences that encourage customer loyalty and repeat visits.

Drive sales and store performance

- Contribute to achieving individual and store sales targets.
- Identify opportunities to recommend complementary products and maximise sales through effective cross-selling.
- Stay informed about promotions, new product launches and seasonal collections.
- Take a proactive approach to engaging customers and helping them discover the right products.
- Support the wider team in achieving store objectives and delivering strong commercial results.

Maintain brilliant retail standards

- Keep the store clean, organised and beautifully presented in line with Yankee Candle brand standards.
- Replenish stock and ensure products are displayed attractively and readily available.
- Support deliveries, stock management and general store operations as required.
- Follow company procedures and maintain high standards of health, safety and security.
- Work collaboratively with colleagues to ensure the store runs smoothly, especially during busy trading periods.

What we're looking for

- A passion for customer service and creating positive shopping experiences.
- Previous retail or customer service experience is desirable, but a positive attitude and willingness to learn are just as important.
- Confident communication skills and the ability to build rapport with a wide range of customers.
- An enthusiasm for sales, with a desire to help customers find products they'll love.
- A proactive, friendly and approachable attitude.
- Good attention to detail and pride in maintaining excellent store standards.
- A flexible, hands-on approach and the ability to thrive in a fast-paced retail environment.
- A supportive team player who enjoys working collaboratively to achieve shared goals.
- Excitement about representing a globally recognised brand and sharing a passion for fragrance.

Why join Yankee Candle?

- Competitive hourly pay: Earn £15.00 per hour.
- Be part of a recognised brand: Work with products celebrated for their quality, heritage and distinctive fragrances.
- Make a difference: Help create memorable customer experiences and bring our fragrances to life.
- Develop your skills: Build your retail, sales and customer service experience.
- Work as part of a team: Join a passionate team that values great service, collaboration and a positive store environment.

Bring fragrance to life. Inspire people. Drive results.

Join Yankee Candle in Salisbury and help make every visit memorable.

INDYAN