About this role
About Us:
At Moravian Village, we are dedicated to creating a warm, welcoming environment where seniors can enjoy comfort, safety, and a strong sense of community. Our team is committed to compassionate care and exceptional service, and we’re currently seeking a friendly, organized, and dependable Front Desk Associate to be the first point of contact for residents, families, and visitors.
Job Summary:
As the Front Desk Associate, you will play a key role in maintaining a positive and professional atmosphere. You'll be responsible for greeting guests, answering phone calls, assisting residents with inquiries, and supporting administrative functions. This is a Part Time or Per Diem position.
Key Responsibilities:
- Greet residents, families, and visitors with warmth and professionalism
- Answer and direct phone calls in a courteous manner
- Monitor and manage visitor logs and resident sign-outs
- Respond to resident and guest inquiries and direct them to appropriate staff
- Assist with mail distribution, filing, and basic clerical duties
- Maintain a clean and organized front desk and lobby area
- Follow all community policies and safety procedures
Qualifications
You must be a candidate that values being part of a family and not just a number!
Valid/current PA drivers license in good standing.
- High school diploma or equivalent
- Previous experience in customer service or front desk role preferred
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, email, phone systems)
- Compassionate and patient demeanor
- Ability to handle sensitive information with discretion