About this role
About Citco:
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com
About the Team & Business Line:
We’re a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don’t stop there: we also build these same bonds among our own teams, too. Here, we’ve created a community where colleagues support one another and different departments help others succeed. And here, we’ve cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.
About You:
- Maintain the highest level of confidentiality and privacy pertaining to all employee and payroll records and any shared internal communications
- Ability to work collaboratively with key stakeholders to produce innovative solutions
- Excellent interpersonal, time management, and communication skills
- Ability to work with a sense of urgency within a fast paced and demanding work environment
- Highly organized with a high degree of attention to detail
- Experience with Oracle HRIS (EBS)
- Proficient in MS Office (Word, Excel, PowerPoint)
- 7-9 years’ experience working within an Human Resources group or as an admin assistant (grade 7)
- Graduate or post graduate from a recognized university
- 6-8 years experience in HR reporting / MIS
- Sound knowledge of HR and Payroll processes.
- Experience of data handling, interpretation and input is must
- Experience of presenting accurate data analysis and reports for internal/external stakeholders
- Attention to detail and accuracy;
- Strong organizational, administrative and analytical skills;
- Ability to be flexible, resilient, and multitasking and prioritise effectively with shifting priorities and timeframes;
- Ability to work independently;
- Computer proficiency, demonstrated competence in Word, PowerPoint, Visio, Excel and SharePoint.
Core Skills and Behaviors You’ll Bring:
Building Future Readiness
– Demonstrates resilience by adapting well to change and is committed to improving knowledge and skills for the future.
Delivering Client Excellence
– Partners with internal and external clients to understand needs, develop solutions and deliver an excellent client experience.
Problem Solving & Decision Making
– Demonstrates Data Literacy to analyze issues, identify practical solutions, and make informed decisions while taking responsibility for outcomes.
Building Relationships
– Builds trusted relationships in an inclusive way. Positively influences outcomes while strengthening working relationships.
Emotional Intelligence
– Demonstrates self-awareness in identifying emotions, understanding triggers, and choosing appropriate behavior for the circumstance. Recognizes when biases may be impacting decisions. Seeks to understand and empathizes with others’ emotions and perspectives.
Managing Risk
– Commits to protecting Citco by being aware of internal and external risks, thinking ahead to understand how those risks could affect people, processes or outcomes. Takes proactive steps using sound judgement to support safe and effective decision making. Values and promotes a strong risk culture.
AI & Digital Literacy
– Demonstrated ability to leverage AI-powered tools and evolving digital technologies to enhance productivity, efficiency, and quality of work
Leadership Skills and Behaviors You’ll Bring:
Strategic Thinking
– Develops forward-looking strategies for growth by identifying market trends and transformation opportunities. Drives innovation by challenging conventions, fostering creativity, and translating insights into impactful strategies that position Citco for sustainable success.
Distributing Leadership
– Lets go of control and decision-making power to create space and opportunity for others to take on responsibility. Selects the right people and creates a supportive environment for leadership growth. Creates a culture where influence is valued over authority, with a strong emphasis on diverse experience.
People Experience
– Shapes exceptional people experiences through empathetic leadership, creating a culture where people feel valued by building a people first, high performing culture through coaching, care and development – enabling individual success and driving business growth.
Learn more about Citco's expected skills, behaviors, and the hiring process at Careers FAQ
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.