Director (51286)

Capitol Imaging Services, LLC. is a dynamic and growing imaging company. We have an opening for a Director at our Outpatient Imaging facilities. Our commitment to quality care and patient satisfaction means every member of our staff plays a vital role in a patient's journey towards healing. We are looking for dedicated and caring professionals to join our organization! If you enjoy an environment of team-oriented patient care and an excellent staff of co-workers, you have found the right place!

The Imaging Center Director is responsible for the overall leadership, operational management, and performance of the imaging center. This role ensures high-quality patient care, efficient operations, regulatory compliance, and financial performance while leading clinical and administrative staff.

Key Responsibilities

Operations & Leadership

- Oversee day-to-day operations of three imaging centers, ensuring efficient workflow, consistency in protocols, scheduling, and patient experience

- Oversee equipment functionality, maintenance schedules, and upgrade planning across all sites (MRI, CT, X-ray, Ultrasound)

- Regularly visit each site to assess performance, staff needs, and operational issues

- Lead, coach, and evaluate imaging technologists, administrative staff, and support personnel

- Develop staff schedules to ensure adequate coverage and optimal resource utilization

- Foster a patient-centered culture focused on service excellence and safety

Clinical & Quality Oversight

- Ensure imaging services are delivered in compliance with clinical protocols, quality standards, and safety regulations

- Monitor image quality, repeat rates, and patient satisfaction metrics

- Implement quality improvement initiatives and best practices

- Collaborate with radiologists and clinical partners to support diagnostic accuracy and service delivery

Compliance & Regulatory

- Ensure compliance with all applicable federal, state, and local regulations (e.g., accreditation standards, radiation safety, HIPAA)

- Maintain readiness for inspections, audits, and accreditation reviews

- Oversee equipment maintenance, QA programs, and vendor compliance

Financial & Business Management

- Manage departmental budgets, expenses, and revenue performance

- Monitor productivity, volumes, and key performance indicators

- Participate in strategic planning, service line growth, and new modality implementation

- Assist with contract management and vendor negotiations

Patient Experience & Physician Relations

- Address patient concerns and service recovery issues promptly and professionally

- Build and maintain strong relationships with referring physicians and healthcare partners

- Support marketing and outreach efforts to grow referral volume

Qualifications

Education & Experience

- Bachelors degree in healthcare administration, radiologic sciences, or related field (Masters preferred)

- Minimum of 5-7 years of experience in medical imaging operations or healthcare management

- Prior supervisory or management experience required

- Financial acumen and experience with budgeting and performance metrics

- Ability to manage multiple priorities in a fast-paced environment

- Commitment to quality, safety, and patient-centered care

Qualifications

Knowledge, Skills & Abilities:

Bachelor’s degree (BA) from a four-year college or university; or in addition, the candidates for this position will demonstrate outstanding verbal and written communication skills, have a self-starting attitude and outstanding work ethic with proper references, be able to manage time effectively and plan accordingly and have a natural drive to succeed.

Solid knowledge of Microsoft applications including Word, Excel, Power Point and Outlook. Possess ability to apply broad knowledge to new circumstances to add value and perspective.

Education:

Bachelor’s Degree preferred.

Experience & License:

·   Three years related experience.

·   Experience in managing medical accounts receivable, claim billings, follow-up, and denial management processes.

Competitive salary and benefits including:

- Medical

- Dental

- Vision

- 401K (With Company Match)

- Paid Time Off (PTO)

- Company provided life insurance, short term disability insurance.

- Additional optional employee, dependent and spouse Life and AD&D insurance