Account Manager, Perfumery&Beauty

Job Title: Account Manager, Perfumery&Beauty

Location: London, United Kingdom

Contract duration: 13 months (maternity leave cover)

The Account Manager is responsible for managing and growing key client relationships. Acting as the primary commercial and strategic point of contact, this role bridges creative, technical, and operational teams to deliver outstanding fragrance solutions aligned with client brand identity, timelines, and business objectives.

Key Responsibilities

- Client Relationship Management: Act as the primary day-to-day contact for client teams, building trusted, long-term relationships through proactive, responsive, and solution-oriented support. Understand client brand DNA, positioning, and olfactive direction to guide fragrance development.
- Business & Account Development: Drive account growth by identifying new opportunities, fragrance briefs, and line extensions. Monitor account performance against sales targets, forecasts, and KPIs.
- Project & Brief Management: Lead fragrance projects from initial brief through submission and final decision, coordinating with perfumers, fragrance development, regulatory, and supply chain teams to ensure timely delivery aligned with client expectations.
- Commercial & Operational Coordination : Manage sampling, submissions, and client feedback efficiently, while overseeing order follow-up, product launches, and ongoing fragrance lifecycle management.
- Market & Trend Expertise: Maintain strong knowledge of European market trends, launches, competitors, key fragrance benchmarks, and the company's portfolio. Position fragrance solutions effectively to create differentiation and competitive advantage.
- Consumer Insights: Understand consumer testing methodologies, analyze raw data and research reports, and translate findings into actionable insights to develop winning fragrance propositions and influence client decisions.

We offer:

- Empowerment to make meaningful contributions while upholding ethical standards.
- Opportunities for growth and advancement for those who embrace innovation and take initiative.
- Collaboration with experts in health, nutrition, and beauty to drive progress.
- Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
- Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.
- Dedication to creating better futures for customers, communities, people, and the planet.

You bring:

- Experience: Minimum 3 years of account management experience in the fragrance, beauty, or luxury industry, preferably within a fragrance house
- Commercial Acumen: Strong business understanding, client-centric mindset, and ability to identify and develop commercial opportunities.
- Communication & Negotiation: Excellent communication, presentation, and negotiation skills, with confidence engaging both creative and commercial stakeholders.
- Project Management: Proven ability to manage multiple projects simultaneously in a fast-paced environment, with strong organizational skills, attention to detail, and follow-through.
- Fragrance Passion: Genuine enthusiasm for fragrances, olfactive creativity, and the wider beauty industry.
- Personal Attributes: Collaborative, proactive, and adaptable team player, comfortable working across functions and responding to evolving business priorities.

About dsm-firmenich

At dsm-firmenich, we don't just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future. Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply online by uploading your resume in English via our career portal ( www.dsm-firmenich.com/careers ).

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we're here to help – just let us know what you need, and we'll do everything we can to make it work.

Agency statement

We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.