Director - Digital Product Management

As the Director of Product Management for Agentic SDLC, you will own the product strategy, roadmap and outcomes for the AI tools and agents that build, test, secure, release and operate software at American Express. Your portfolio spans the AI capabilities engineers use every day (coding assistants, code review, test generation, documentation and knowledge tools) and the agents that increasingly run the delivery system itself: triaging builds, remediating vulnerabilities and dependencies, orchestrating releases, gathering control evidence and keeping pipelines healthy.

You will lead a team of product managers and work as a peer to engineering, platform, controls and governance leaders. Together you will move the enterprise from AI-assisted development to agent-executed delivery, with each step earned through measured adoption, clear guardrails and evidence that quality and risk posture are holding or improving.

This role directly supports the primary outcomes of our cloud and engineering strategy: faster delivery, more room for innovation, better economics for every technology team, and a stronger risk and regulatory posture.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Engineering, Business or a related field, or equivalent experience.
- 10+ years of experience in product management, software engineering or platform engineering, with 5+ years in product leadership roles and 3+ years leading product managers.
- A track record of shipping developer tools, developer platforms or internal engineering products used by thousands of engineers in a large, regulated enterprise.
- Deep working knowledge of the modern SDLC, including CI/CD pipelines, SCM platforms (e.g., GitHub, GitLab, Bitbucket), artifact repositories (e.g., Artifactory, Nexus), automated testing, release orchestration and infrastructure as code.
- Hands-on experience bringing LLM-based tools or agentic workflows to production, including tool use, orchestration, evaluation and guardrails, and a working understanding of agentic risks such as prompt injection, excessive agency, data leakage and code provenance.
- Experience defining and using developer productivity and delivery metrics (e.g., DORA, SPACE or developer experience surveys) to set goals and make investment decisions.
- Familiarity with software supply chain security (SBOM, artifact signing, provenance, vulnerability and dependency management) and with financial services regulatory and audit expectations (e.g., SOX, SOC 2, PCI DSS, NIST SSDF, NIST AI RMF).
- Experience managing vendor and partner relationships for AI or developer tooling, including commercial evaluation and total-cost analysis.
- Excellent analytical, written and verbal communication skills, with the ability to balance velocity and risk, influence senior executives, and drive complex, cross-organizational decisions to resolution.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.