About this role
As Senior Product Manager for Developer AI Tools, you will own the portfolio of AI coding tools and agents that American Express engineers use to write, review, test and ship code, including agentic tools such as Claude Code, Codex and Devin. You will decide which tools we offer, for which work and to whom, and make sure each one is secure, well integrated with our engineering platforms, widely adopted and delivering measurable value.
You will report to the Director of Product Management, Agentic SDLC, and work daily with platform engineering, developer experience, Cyber Security, Technology Risk and vendor partners. The role suits a product manager who uses these tools hands-on, can hold a credible technical conversation with senior engineers, and cares as much about adoption and outcomes as about launches.
Qualifications
- Bachelor's degree in Computer Science, Engineering or a related field, or equivalent experience.
- 7+ years of experience in product management, software engineering or developer experience, with 4+ years as a product manager on developer tools, developer platforms or internal engineering products.
- Regular hands-on use of AI coding tools and agents (e.g., Claude Code, Codex, Devin, GitHub Copilot, Cursor), with an informed view of where each works well, where it struggles and why.
- Working knowledge of how LLM-based agents operate, including context and prompting, tool use and MCP, model selection, evaluation methods, and the cost drivers behind usage-based pricing.
- Understanding of agentic risks in software delivery, such as prompt injection, excessive permissions, secrets and data leakage, insecure generated code and code provenance.
- Solid grounding in the modern SDLC, including Git and SCM platforms (e.g., GitHub, GitLab), CI/CD, code review, automated testing and artifact management.
- Experience running structured tool evaluations or pilots and turning the results into adoption decisions, using metrics such as DORA, SPACE or developer experience surveys.
- Experience working with vendors on roadmap, support and commercial terms.
- Strong written and verbal communication, with the ability to influence engineers and senior leaders without direct authority and to drive decisions across Security, Risk and Engineering.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.