Front Desk Associate

Job Title: Front Desk Associate Job Description
The Front Desk Associate is responsible for providing a warm and welcoming environment for clients participating in program services. This role involves gathering initial personal information and related documents, as well as communicating effectively with internal partners for follow-up. The associate will also assist with application processing, scanning, and various office tasks as needed. This position requires the individual to be on their feet throughout the day.
Responsibilities
- Greet walk-in clients and ensure a welcoming atmosphere.
- Collect initial personal information and related documents from clients.
- Communicate with internal partners for client follow-up.
- Assist in application processing and document scanning.
- Perform other ad hoc office assistant duties as required.
Essential Skills
- Data entry proficiency.
- Knowledge of Microsoft Office.
- Ability to process information efficiently.
- Minimum typing speed of 30 words per minute.
- Experience in retail or face-to-face customer service.
- Front desk management skills.
Additional Skills & Qualifications
- Post-secondary education is an advantage.
- Familiarity with MS Teams.
- Experience using dual monitors.
Work Environment
The position is based in a small, family-like office environment that operates Monday through Friday, from 8 am to 5 pm, with limited overtime. Employees enjoy a one-hour lunch break. The organization is a non-profit dedicated to community service, offering potential for top performers to be extended or converted, though this is not guaranteed and must be earned. The dress code is business casual, with jeans permitted only on specific occasions.
Job Type & Location
This is a Contract position based out of Fort Wayne, IN.
Pay and Benefits
The pay range for this position is $16.50 - $16.50/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract position based out of Fort Wayne, IN.
Application Deadline
This position is anticipated to close on Nov 12, 2026.
Workplace Type
This is a fully onsite position in Fort Wayne,IN.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.