About this role
# Become a part of our caring community
The Broker Relationship Manager - Care Delivery develops and maintains relationships with brokers of small and medium-sized accounts in support of clinical care delivery. The Broker Relationship Manager - Care Delivery work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The Broker Relationship Manager is part of our growth team and responsible for developing and maintaining relationships with health plan brokers and agencies with a focus on aligning prospective patients with the value-based care model offered through our primary care centers.
The Broker Relationship Manager's responsibilities include:
- Develop and cultivate relationships with key health plan brokers and agencies, to include:
- Educate health plan brokers and other B2B partners on CenterWell primary care model and value proposition for the senior client base
- Align local health plan brokers with CenterWell's community engagement team to support joint activities in neighborhoods where our primary care centers are located
- Develop collaborative plans with health plan brokers for opportunities around joint marketing efforts, presentations, prospecting, and partnerships
- Support the market president, associate director and other market leadership with alignment to and engagement with senior leaders at health plan brokerage entities
- Utilize CRM (Salesforce) to support cultivation of health plan broker relationships and track associated activities and outcomes
- Leverage data to evaluate impact of relationship efforts and investments to inform go-forward strategy
- Occasional evening and weekend work may be required as business needs dictate
Use your skills to make an impact
Required Qualifications
- 5+ years experience in the in the healthcare industry focusing on our Medicare population
- Experience meeting/exceeding targets in a sales organization
- Direct experience driving sales results with health plan brokers or agencies
- Demonstrated ability to successfully navigate a dynamic and changing healthcare environment
- Strong organizational, interpersonal, communication and presentation skills
- Experience utilizing a CRM (Salesforce) to track activity and manage outcomes
Preferred Qualifications
- Bachelor's degree and 5+ years of experience in the Medicare industry, preferably in a sales role
- Bilingual Spanish
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$77,000 - $105,100 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
# About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being.
About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.