About this role
Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Responsibilities:
- -Maintain daily paperwork
-Ensure Policies and Procedures are followed
-Enter packages in the package tracking system
-Pick up and deliver mail and packages to different floors and bank departments in the building.
-Receive, sort and distribute incoming mail (e.g. letters, parcels, U.S. Postal, and interdepartmental) to appropriate recipients
-Create shipping labels for outbound packages
-Apply postage/meter to outgoing USPS mail
-Respond and create emails
-Serve as liaison between TMG's mail and office services team and client departments.
-Interact in a constructive, positive, and respectful manner; deliver superior service and build strong relations with internal and external customers. This includes maintaining positive
communication both verbally and written and showing /taking the initiative to solve problems before they arise and thinking about
improvements to the client's experience.
-Track and maintain records and logs of mailing. Perform accurate data entry as needed.
-Maintain inventory control of mail and shipping supplies.
-Work with and assist co-workers in achieving goals and completing assignments. Demonstrate dedication and commitment to the team
Qualifications:
- High School diploma or equivalent (GED).
Minimum of 6 months experience in mail and shipping/receiving industry
Familiarity with Microsoft Office Software (Word, Excel, etc.).
Excellent customer service skills; must possess a "can do" attitude.
Excellent communication skills both verbal and written.
Ability to effectively work individually or in a team environment.
Competency in performing multiple functional tasks.
Attention to detail.
Ability to handle mail or hand cart, as well as flatbed.
Must be able to lift up to 50 pounds.