About this role
WHO WE ARE:
Bridgeton Holdings is a creative, full-service real estate investment firm. We were established in 2009 and currently own interest in and/or manage 30+ properties. Through the firms vertically integrated platform, we continue to re-envision traditional operating models and enhance the value of our properties across the country.
Our mission is to be recognized as a leader in our industry, based on greatly exceeding our partners' expectations and maintaining a fun and dynamic workplace that inspires and encourages creativity and teamwork. We have in depth expertise in investment management, development, hotel management and property management. We focus on infill and major secondary markets.
ABOUT THE ROLE:
We are seeking a highly organized, proactive, and service-oriented Coordinator to support the day-to-day management and tenant support of our San Francisco Bay Area commercial portfolio. This role is ideal for someone who thrives in a dynamic environment, enjoys solving problems, and takes pride in delivering exceptional tenant service and operational excellence.
POSITION SUMMARY
The Property & Executive Coordinator supports the day-to-day operations, tenant service, vendor coordination, and administrative needs of Bridgetons San Francisco commercial office portfolio.
The Coordinator serves as a first point of contact for tenants and vendors while providing dependable executive support to the Vice President, Asset & Property Management and the President. If you're organized, unflappable, and like being the person who keeps details, schedules, and follow-up moving, this role is a great first step into commercial real estate.
KEY RESPONSIBLITIES
Property Operations and Tenant Service
- Serve as a first point of contact for tenant questions, service requests, and day-to-day communications across the San Francisco office portfolio.
- Answer the main telephone line and shared inbox; enter tenant requests as work orders in MaintainX, route them to the appropriate vendor or team member, and follow up through completion.
- Meet vendors on site, coordinate building access, escort vendors as needed, and confirm assigned work has been completed.
- Help coordinate tenant move-ins, move-outs, access requests, and suite walk-throughs.
- Prepare and send tenant notices regarding shutdowns, inspections, maintenance work, access, and building updates.
- Maintain accurate work order, tenant communication, and building activity records.
Vendor, Access, and Record Management
- Collect and track vendor certificates of insurance and maintain current vendor contact information.
- Manage keys, access cards, and building access lists, including issuance, returns, and recordkeeping.
- Keep property files organized and current, including vendor, tenant, insurance, inspection, and operational records.
- Track open items and deadlines and provide clear updates to the Vice President.
Lease Administration Support
- Pull key dates and terms from leases, including rent commencement, renewal options, and notice deadlines, for review by the Vice President.
- Help maintain lease abstracts, critical-date tracking, and tenant records in Yardi or other company systems.
- Assist with organizing lease documents and supporting materials for tenant, leasing, lender, investor, or ownership requests.
Executive and Office Support
- Manage calendars for the Vice President and President, including meetings, property tours, and travel between San Francisco and New York.
- Prepare meeting materials, take notes, and track action items and deadlines.
- Prepare and submit expense reports and route invoices for review and approval.
- Handle confidential business and personnel information with discretion and sound judgment.
- Coordinate office supplies, mail, deliveries, visitors, and other day-to-day administrative needs.
- Provide general administrative support and help keep priorities, follow-up, and schedules organized.
Team and Portfolio Support
- Coordinate across property management, asset management, accounting, leasing, construction, and executive leadership.
- Provide coverage and administrative support across the San Francisco portfolio as needed.
- Give timely, accurate updates on open items and flag urgent tenant, building, scheduling, or cost issues early.
Qualifications
ESSENTIAL REQUIREMENTS
- One to two years of experience in an office, front desk, administrative, customer service, or similar support role.
- Strong organization and follow-through, with the ability to manage multiple small details, deadlines, and priorities without losing track of open items.
- Clear, professional written and verbal communication and a strong telephone manner.
- Proficiency with Microsoft Outlook, Word, and Excel.
- Ability to handle confidential information with discretion and sound judgment.
- Ability to work full time, Monday through Friday, from the San Francisco corporate office; this is an in-person position and not a remote role.
- Ability to travel locally among San Francisco and Bay Area properties as needed.
- Ability to walk properties, use stairs, and enter building service and mechanical areas when needed.
- Valid CA drivers license; travel between properties as needed.
- Authorized to work in the U.S.; background check may be required.
Preferred Qualifications
- Experience in property management, commercial real estate, hospitality, or a building front desk environment.
- Exposure to leases, contracts, invoices, or vendor documentation.
- Experience with Yardi, MaintainX, Asana, or similar property management and workflow systems; training will be provided.
- Bachelors degree preferred, or an equivalent combination of education and experience.
- Interest in building a career in commercial real estate or property management.