Officer - Security & Safety

Description

The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for the arena, Vegas Golden Knights headquarters, employees, guests, and visitors. This position supports the day-to-day security and safety operations of the facility, including professional hockey practices, youth and adult programs, public skating, private events, and other activities. Responsibilities include protecting people and property, monitoring and controlling access, responding to security, safety, and medical incidents, assisting guests and employees, supporting emergency operations, and identifying and addressing potential risks. The Security Officer is expected to maintain a visible, professional, and proactive presence while providing a high level of customer service and exercising sound judgment in a variety of situations.

Essential Duties and Responsibilities

- Patrol the facility and surrounding areas to identify safety hazards, suspicious activity, and policy violations.
- Monitor surveillance cameras and alarm systems. Respond to alarms and investigate security concerns.
- Verify credentials and control access to restricted areas.
- Enforce facility rules and address inappropriate or disruptive behavior.
- Provide professional customer service and assistance to guests, employees, vendors, and visitors.
- Respond to security, safety, medical, and facility emergencies. Coordinate with law enforcement, fire, EMS, and other emergency responders as needed.
- Investigate incidents, complete reports, and make required notifications.
- Provide security support for events and facility activities, including crowd management and public safety.
- Provide first aid for injuries and respond to medical emergencies, requesting EMS when necessary.
- Manage keys, access credentials, and security equipment.
- Direct vehicle and pedestrian traffic during events, deliveries, and other facility operations.
- Assist with opening, closing, and securing designated areas of the facility.
- Work with Operations and Facilities personnel to secure affected areas during maintenance issues and facility disruptions.
- Receive, secure, and distribute mail, packages, and deliveries. Assist with outgoing shipments as needed.
- Participate in required training, emergency drills, and ongoing professional development.

Work Environment and Schedule

- This is a full-time position performed primarily in a professional office and arena environment.
- The role regularly uses computers, mobile devices, and standard office equipment and may include exposure to moderate noise and activity associated with a sports and entertainment venue.
- The work schedule may vary based on business needs and may occasionally include evenings, weekends, holidays, events, or game days.
- This position may require occasional travel to other FEG locations or events.

Our Culture

- No ego: a 'We, not Me' approach to everything we do.
- Positive energy.
- Relentless work ethic.
- Always advance.

Company Overview

Foley Entertainment Group (FEG) is a leading sports and entertainment company dedicated to providing premier experiences to fans and guests. Founded by Bill Foley, FEG manages a diverse portfolio of assets built on the pillars of Sports, Venues, and Foundations.

FEG’s sports division is anchored by the Stanley Cup champion Vegas Golden Knights of the NHL. The company also owns the Henderson Silver Knights (AHL) and the Vegas Knight Hawks (IFL), which play at the company-managed Lee’s Family Forum.

Expanding its reach globally, the company holds international football interests, including England’s Premier League club AFC Bournemouth and a majority ownership in Auckland FC. Through these strategic holdings, FEG continues to grow its influence as a major player in the global sports and entertainment landscape.

Equal Opportunity Statement

Foley Entertainment Group is an equal opportunity employer. We are committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, veteran status, or any other characteristic protected by law. This policy applies to all aspects of the employment relationship, including recruitment, hiring, training, compensation, promotion, and termination. We strive to create and maintain a positive, supportive work environment free from discrimination and harassment.

Requirements

Minimum Qualifications

- High school diploma or GED required.
- Five or more years of experience in security, law enforcement, public safety, or a related field strongly preferred.
- Experience in a high-volume public venue, arena, sports facility, or entertainment venue preferred.
- Must successfully pass a background check.
- Current CPR/AED/First Aid certification required.
- Valid Nevada TAM (Techniques of Alcohol Management) card required.
- Knowledge of security principles, access control, crowd management, incident response, and public safety.
- Ability to provide basic first aid within the scope of training.
- Strong verbal, written, and interpersonal communication skills, including de-escalation.
- Strong observation, problem-solving, and decision-making skills.
- Ability to remain professional, exercise sound judgment, and maintain confidentiality in high-pressure situations.
- Ability to work effectively with employees, guests, athletes, vendors, multiple departments, and external agencies.

Physical Requirements

The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this role, with or without reasonable accommodation.

- Ability to work in a variety of environments, including dark, brightly lit, smoky, dusty, and cold spaces.
- Ability to stand and walk for extended periods and frequently bend, kneel, reach, and move throughout the facility.
- Ability to lift and carry up to 50 pounds for short distances.
- Ability to work independently and effectively as part of a team.
- Must be available to work a flexible schedule, including evenings, weekends, holidays, and event-related hours.