About this role
Location: Denver, CO 80209
Employment Type: Full-Time
Pay: $34.00 per hour
Schedule: 11:00 PM - 7:00 AM
Position Summary
Citadel Security USA is hiring an experienced Armed Security Officer to help maintain a secure, orderly environment during overnight operations at an assigned Denver location. This position calls for a vigilant professional who can work independently, assess potential concerns, and respond appropriately while maintaining a courteous approach toward residents and authorized visitors.
The officer will conduct foot and vehicle patrols, monitor security equipment, manage access procedures, and document unusual activity. Because this role involves carrying a firearm, safe handling, restraint, sound judgment, and compliance with applicable laws and company policies are essential. Candidates must also be comfortable communicating with supervisors and emergency responders when situations require additional support.
Essential Job Functions
- Perform Overnight Patrols: Complete assigned walking and driving rounds to identify suspicious activity, unsecured entry points, and conditions that may pose a safety concern.
- Monitor Entry Points: Verify access authorization, check identification when required, issue visitor credentials, and maintain accurate entry records.
- Observe Security Technology: Review surveillance feeds, alarm alerts, and access-control systems and report irregularities promptly.
- Maintain a Professional Presence: Remain alert and approachable while helping residents and authorized visitors with directions, access questions, and routine requests.
- Respond to Unusual Activity: Assess disturbances, emergencies, and suspicious behavior, following established response procedures and requesting assistance when necessary.
- Apply Appropriate De-escalation: Use calm communication and sound judgment to reduce tension whenever feasible. Any use of force must be legally justified and consistent with applicable law and company policy.
- Coordinate With Responders: Notify supervisors and cooperate with law enforcement or emergency personnel during serious incidents.
- Record Patrol Findings: Complete timely, factual reports covering incidents, patrol activity, access concerns, and other relevant observations.
- Follow Assignment Instructions: Enforce applicable property rules and comply with post orders, emergency procedures, and company standards.
- Protect Restricted Areas: Maintain awareness around sensitive locations, equipment, and other designated assets.
- Communicate Shift Updates: Relay significant developments and unresolved concerns to the appropriate supervisor or designated contact.
- Safeguard Confidential Information: Handle access records, personal information, and operational details responsibly.
- Maintain Firearm Readiness: Follow firearm safety procedures, maintain required qualifications, and comply with all applicable legal and company requirements.
Required Experience and Qualifications
- High school diploma or GED.
- Six years of law enforcement experience or four years of military experience, as specified for the position.
- One to two years of professional armed security experience.
- Active Security Guard License (SGL) with the required armed endorsement.
- Active guard card meeting applicable Colorado requirements.
- Must be at least 21 years old.
- Valid driver's license and eligibility to perform vehicle patrol duties.
- Personal firearm appropriate for the assignment and compliant with applicable legal and company requirements.
- Demonstrated firearm proficiency and knowledge of safe handling practices.
- Strong observation skills and attention to detail.
- Effective written and verbal communication skills.
- Ability to prepare accurate incident reports and maintain reliable records.
- Ability to remain composed and make responsible decisions under pressure.
- Physical ability to stand, walk, and patrol for extended periods.
Additional Qualifications Preferred
- Further experience in security, law enforcement, or military service.
- Background in resident-facing security, visitor assistance, or other customer service work.
- Familiarity with alarm response, access management, surveillance systems, and emergency procedures.
- Experience with TrackTik, Belfry, or comparable operational reporting applications.
- Knowledge of de-escalation techniques and emergency response coordination.
Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.