About this role
Essential Functions
- Supervises team members. Coaches, evaluates and holds them accountable to successfully completing job responsibilities.
- Promotes a safe and secure work environment.
- Ensures all team members who require a uniform receive the proper fitting. Uniform orders are placed and received within required time frames.
- Accountable for ensuring team completes cleaning projects and maintains department cleanliness.
- Ensures all wardrobe team members are properly trained for their role with an emphasis on detail to provide superior internal customer service to our team members.
- Serves as liaison between wardrobe department and other departments on uniform and laundry programs.
- Enforces and upholds the property appearance standards.
- Serves as a department leader for team members while fostering teamwork, employee morale, motivation and open communication.
Knowledge, Skills & Abilities
- Must be able to work independently.
- Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
- Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
- Respond to visual and aural cues.
- Must have the manual dexterity to operate a computer and other necessary office equipment.
- Must be able to tolerate areas containing dust, loud noises and bright lights.
- Must be able to work varied shifts, weekends and holidays as needed.
- Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
- Ability to speak distinctly and persuasively.
- Must be able to read, write, speak, and understand English
Education and Experience
- High school diploma or GED equivalent required.
- Minimum 1-year experience in the hospitality or commercial cleaning industry required
- Sewing experience required
- Must be a creative thinker
- Computer skills (Microsoft Office Word and Excel)
- Intermediate proficiency in computers
- Ability to trouble shoot equipment/mechanical issues preferred
- Previous experience having responsibilities for staff uniforms preferred
- Prior supervisory experience preferred.
- Demonstrated strong organizational and leadership skills.
- Proven ability to multi task and prioritize
- Excellent customer service skills required.
- Ability to work flexible hours on any shift is required.
- Previous computer skills necessary including Microsoft Excel and Word.
- Ability to coach and motivate team.
- Superior verbal and written communication skills
- Must be at least 21 years of age.
Required Certification/License
- Not Required