Logistics Operations Manager, Google Cloud

Google Cloud Logistics NASA Operations team is focused on operating our logistics and supply chain in support of our internal and external customers with the goal of delivering on-time, in full and utilizing efficient practices and waste reduction methodologies.
In this role, you will be the leader of how Google optimizes daily logistics processes while incorporating current industry standards and best practices. You will be responsible for driving continuous process improvement recommendations, managing the implementation of changes within operations, standardizing user documentation, creating processes that motivate action, and interacting with all partner teams. You will initiate and oversee operational improvement efforts for NASA Google Cloud Logistics, analyze operational impacts to inform improvements, work with key stakeholders, motivate innovation within the operational teams, and create presentations or documents for the leadership team highlighting operational performance and improvements. This work will interact with both data center operations and warehouse operations as well.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.
Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $111000 - $159000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google (https://www.google.com/about/careers/applications/benefits/).

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.

- 5 years of experience in a customer or client-facing role supporting supply chain, logistics, or vendor relations.

- 5 years of experience building relationships with stakeholders or clients.

- 5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams.

Preferred qualifications:

- MBA or Master's degree.

- 3 years of experience analyzing data and generating business insights in order to guide business decisions.

- Experience with data center logistics.

- Ability to work on your own and as part of a cross-functional team.

- Ability to apply structured thinking and logic to work and provide innovative solutions to issues.

- Manage daily logistics operations, material flow, and third-party logistics (3PL) warehouse/data center vendors, including overseeing budgets, invoices, and capital improvements.

- Monitor Service Level Agreement (SLAs), Key Performance Indicator (KPIs), and vendor scorecards to ensure business continuity and build business cases for process and logistics improvements.

- Design and execute comprehensive forward and reverse logistics strategies aligned with the organization's long-term business goals.

- Drive technology-driven automation, reduce Mean Time To Repair (MTTR), optimize capacity, and eliminate obstacles in material flow to lower operational cost.

- Partner with internal Google teams, carriers, and external vendors to align priorities, reduce delivery cycle times, and scale operations efficiently.