Receptionist

Jacobson Lawrence & CompanySeattle, WashingtonOn-siteFull-timeJunior, 1–2 yearsListed 1 hour ago

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About this role

company

Jacobson Lawrence & Company

Our  Mission

At  JLCO Inc. , our mission is to deliver a comprehensive and holistic approach to professional services, offering more than traditional accounting and tax support.

Our  Vision

Our vision is to act as a central advisor and trusted influence, providing an ecosystem of solutions designed to address every aspect of each of our firms' clients' financial health and well-being, and meet their ever-changing needs.

Our  Core Values

These principles guide everything we do, from client relationships to team collaboration.

Integrity in Every Action

We believe trust is the foundation of every client relationship and every internal partnership. At JLCO, integrity means doing the right thing even when no one is watching. From tax compliance to IT security, we uphold industry-leading standards of honesty, transparency, and accountability to guide every decision we make.

Collaboration that Elevates

We achieve more when we work together. Collaboration at JLCO means breaking down silos between offices, departments, and teams to create a dynamic client and employee experience. By respecting each other's strengths and sharing knowledge, we elevate not only our teams, but the clients and community we serve.

Innovation with Purpose

We embrace change and harness technology to move our clients and our firm forward. At JLCO, innovation isn't about chasing trends — it's about implementing solutions that create efficiency, deliver clarity, and open new possibilities for growth. Every technology and tool we adopt is tested to ensure it aligns with our mission of empowering our clients toward their best future.

role

Receptionist (Tax & Audit Firm)

Job Description

We are looking for a professional and enthusiastic person who enjoys the challenge of handling multiple tasks and responsibilities. This person must be organized, detail-oriented, analytical, and able to prioritize tasks, plus be able to work independently as well as part of a team. Responsibilities include setting up new clients in our system, tracking client documents received and   disseminating   documents to the tax team,   preparing   and filing extensions, restoring QuickBooks files, and other tasks that   assist   the tax staff in gathering the items necessary to prepare returns.  This position will be the main contact point for tax clients in the tax   department,   so excellent communication skills are   a must.

Key Responsibilities:

Client Onboarding & Data Management

- Set up new clients in the firm’s tax system and   maintain   accurate, up-to-date client records.

- Track and organize client documents, ensuring   timely   receipt and proper dissemination to the tax preparation team.

- Manage digital and physical filing systems to   maintain   confidentiality and compliance standards.

Tax Department Support

- Prepare and file client tax extensions and   assist   in compiling information required for tax return preparation.

- Support the tax team by restoring and   maintaining   QuickBooks files and verifying data accuracy.

- Coordinate with the tax staff to ensure all client information and supporting documents are complete before deadlines.
- Basic tax data entry

Client Communication & Relationship Management

- Serve as the primary point of contact for   tax   clients, responding promptly to inquiries and requests.

- Communicate clearly and professionally with clients to gather necessary information and provide status updates.

- Build strong, professional relationships with clients, particularly nonprofit organizations.

Administrative & Project Coordination

- Provide administrative support to tax leadership, including scheduling, project tracking, and report preparation.

- Manage multiple deadlines, prioritize tasks, and adapt to   shifting   workloads.

- Exercise independent judgment and initiative in solving problems and improving departmental processes.

Financial Systems & Reporting

- Use QuickBooks (or QuickBooks Online) to manage and reconcile client financial data.

- Generate and analyze reports in Microsoft Excel to support tax preparation and review processes.

- Assist   in ensuring accuracy and consistency of financial and tax data across systems.

Process Improvement & Collaboration

- Collaborate with colleagues across departments to streamline workflows and enhance efficiency.

- Participate in internal meetings to discuss workload, deadlines, and process enhancements.

- Contribute to   maintaining   a positive, team-oriented work environment.

Qualifications & Requirements

- High school diploma or higher and 3-5 years progressively responsible experience in administrative field

- General understanding of basic tax returns and financial statements

- Proficient in Microsoft Office with advanced Excel skills.

- Experience using QuickBooks

- Excellent oral and written communication skills

- Highly flexible and positive in nature, able to manage multiple (or shifting) timelines and priorities

- Ability to use independent judgment and initiative to solve problems and manage projects

- Experience in supporting a leadership team

- QuickBooks or QuickBooks Online certification is a plus

- Previous   Tax Preparation Experience is a plus

- Experience using ProConnect   Tax software is a plus

Pay Range: $18.00-$22.00