Area Asset Protection Manager

Overview

JOB PURPOSE

To celebrate and serve America’s diverse working families by executing the store’s Asset Protection strategy within the assigned store(s); including leading and engaging the team, training and developing, executing Asset Protection programs to create a safe and secure workplace, reducing shrink, and delivering profitable sales growth.

REPORTS TO

KEY PARTNERSHIPS

Territory Asset Protection Manager

Region, District, Store Leadership, Field/Central Investigations

KEY RESPONSIBILITIES

Talent

- Fosters a professional and cohesive team culture embodying the associate value proposition through active engagement in positive associate relations, recognition, and promoting inclusion and diversity.

- Supports the Talent Life Cycle by hiring, training, developing and engaging associates.

- Interviews, hires, trains, coaches and develops to ensure compliance and understanding of Asset Protection Strategy, Directives, policies and procedures.

- Consistently utilizes performance management tools to drive and recognize job performance and behaviors.

- Identifies needs promptly and collaborates with key partners to swiftly address associate concerns.

Shrink

- Proactively identifies potential acts of theft and fraud by observing associate/customer activity, exception reports and referrals.

- Investigates suspicious behavior (collects intelligence, documents behavior, etc.).

- Periodically audits departments for merchandise protection standard adherence and identifies merchandise protection opportunities that deviate from company standards.

- Conducts AP and Operational audits.

- Analyzes intelligence on individuals and booster groups involved in theft.

- Deploys resources to conduct in-store surveillance and executes required Company investigation routines to identify and resolve theft and properly documents all stages. Travels to stores as necessary.

- Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns.

- Partners with DAPM and/or Central/Field Investigations, Home Office to gather evidence on ORC and external fraud.

- Administers AP programs and supports Company standards with inventory maintenance process.

- Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and sales audit documentation.

- Develops and maintains relationships with local law enforcement, mall management/security, and retail/community partners.

- Prepares for and attends court hearings as required and updates appropriate files with related outcomes.

- Tailors Company AP direction for assigned store(s) and creates effective ways to educate and motivate store teams to focus on shrink reduction and safety.

Safe and Secure

‐ Supports a safety culture through impressions of control, coaching, and recognition.

- Analyzes and reviews incident trends to advise store leadership of action steps that can be used to prevent incidents.

- Participates in Company AP and Safety programs and enforce standards as they relate to safety and security.

- Coaches associates on keeping work areas and sales floor free of hazards to reduce risk of accidents.

- Supports stores in cases of critical incidents, business disruptions, natural disasters, etc.

Performance Standards

- Consistently meets established performance standards for the role, including but not limited to shrink, cash loss, safety, productivity/metrics, budget and expense control, sales & service culture to ensure profit improvement.

Requirements

- Reliable Transportation: ability to travel to designated stores as assigned.

- 3+ years Asset Protection or related experience (retail management, law enforcement, military) preferably in retail environment, or equiv. education and work experience.

- 1+ years leadership experience.

- Wicklander-Zulawski certification preferred.

- High School diploma or equivalent work experience, AA/BA/BS in Criminal Justice or Business Management preferred.

- Must be age 18+

This position profile should be used as a guide and may not be inclusive of all position expectations and responsibilities.

## Pay Range
USD $52,500.00 - USD $75,000.00 /Yr.