Design Operations Assistant

Design Operations Assistant

Full Time

Behind every stunning floral arrangement is a well-run operation. As a Design Operations Assistant , you'll play a vital role in keeping Bachman's Design Operations team running smoothly by managing systems, data, supplies, and processes that enable our designers to focus on creativity and our leaders to focus on results.
This dynamic role blends data analysis, system administration, purchasing, and operational support. You'll use NetSuite insights to drive business decisions, maintain critical product and inventory information, support seasonal and holiday execution, and partner across teams to ensure our design rooms have everything they need to deliver exceptional customer experiences.

Position Duties:
- Analyze sales, production, and operational performance data using NetSuite and RFSmart; develop reports and insights to support business decisions.
- Monitor key metrics including sales, productivity, remakes, on-time performance, and spoilage, identifying opportunities for process improvement.
- Serve as the NetSuite subject matter expert, partnering with IT on system enhancements, testing, training, troubleshooting, and documentation.
- Manage product setup and maintenance, including item creation, Bills of Materials (BOMs), inventory adjustments, production reporting, and timesheet administration.
- Support product availability across stores and eCommerce channels, including seasonal launches and assortment updates.
- Coordinate with Marketing and cross-functional teams to communicate product changes and support website content updates.
- Oversee purchasing and inventory management for design supplies and balloons, including vendor relationships, purchase orders, invoice reconciliation, and inventory levels.
- Assist with business planning, production scheduling, peak-season operations, and special projects to support Design Operations goals.
- Maintain accurate records, documentation, and standard operating procedures (SOPs).
- Perform additional duties and special projects as assigned.

Qualifications:
- Two- to four-year college degree, or equivalent experience
- One to three years' experience with NetSuite and RFSmart in a business setting
- Expert skills in Microsoft Office, especially Excel (reporting, analysis, formulas), and online equivalents
- Experience building items, recipes or bills of materials in a retail, food or production system
- High level of quantitative, analytical and critical thinking skills
- Able to develop and execute purchasing plans based on financial, historical, consumer trends and business needs
- Able to work directly with vendors in a business environment
- Highly organized, with strong attention to detail and follow-through
- Excellent verbal and written communication; able to train and coordinate across internal teams, customers and vendors
- Self-motivated, adaptable, and able to prioritize effectively in a fast-paced environment.
- Knowledge of horticulture and the floral business preferred
- Extended hours required during seasonal peaks and holidays.
- Combination of office and design room work, including occasional cooler environment.
- Ability to lift and carry up to 40 lbs. throughout the workday.

Benefits:
- Employee Discount
- Medical Insurance
- Dental Insurance
- Vision
- Life and AD&D
- Disability, Accident, Critical Illness Insurance
- 401(K)
- ID Watchdog
- Pet Insurance
- Wellness
- Employee Assistance Program (EAP)
- PTO
- Paid Holidays (6/year)

Compensation: $21.60 - $24
  Don’t settle, come grow with us!

Bachman’s is an Equal Opportunity Employer