Retail Merchandiser, Universal Studios Hollywood

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

About UDX FRANCHISE, PRODUCTS & PARTNERSHIPS:

Universal Destination & Experiences’ Franchise, Products & Partnerships team (UDX FPP) extends NBCUniversal’s iconic brands, characters and stories through global consumer products and games, theme park merchandise and retail, in addition to the UDX enterprise function of franchise management and strategic partnerships. Supporting NBCUniversal’s owned portfolio of properties as well as third-party partners across the theme park business, UDX FPP creates products, experiences and partnerships that deepen fandom and connect audiences around the world with the characters, stories and worlds that define Universal.

UDX Franchise, Products & Partnerships

Job Description

The Retail Commercial Specialist (Retail Merchandiser) independently owns assortment recommendations by location and the store merchandising financial strategy to ensure the right merchandise assortments are placed in each location. This includes executing merchandise placement in accordance with merchandiser-developed SKU-to-fixture plans, determining allocation quantities, allocating appropriate floor space for programs, and establishing product adjacencies. The Retail Commercial Specialist partners directly with Universal Studios Hollywood (USH) Retail Operations, UDX Franchise, Products & Partnerships (FPP) Global Merchandise Product Development/Buying, and Planning teams, the merchandise warehouse, and the Visual Merchandising team to develop location-specific retail strategies supported by analytics and business insights that inform and justify the overall retail master plan. The role is also responsible for managing inventory flow, monitoring out-of-stock conditions, and coordinating and directing floor sets, resets, and merchandise refreshes.

Here you can:

- Own and manage the product assortment assignment within the Universal Studios Hollywood & CityWalk retail locations to define the short- and long-term strategic direction per location.
- Work in tandem with the UDX Global Merchandise Product Development and Planning teams on location-based strategy planning to encompass line review attendance, mobilization milestone engagement, category, department, and program call-out via a grid implementation tool while providing location item display minimum quantity results.
- Develop all store plans consistent with targeted guest mix, seasonal requirements, special event placement, attraction profile, and store concept profiles.
- Regulate the balance of programs and inventory, direct the allocation strategy, re-evaluate program status, and negotiate changes as needed.
- Manage the development of the multi-unit floor and SKU-to-fixture plans, the implementation of location plans while targeting post-mortem evaluation checks, and location financial results orientation, completed in accordance with Retail Creative (Visual Merchandise) and Retail Commercial Strategy (Merchandising), Universal Creative, UDX, and Intellectual Property (IP) brand standards and guidelines.
- Conduct independent financial analysis to ensure program placement is meeting financial expectations and make decisions to re-assort or adjust tactics to address business trends. 
- Communicate needs, suggestions, stock level concerns, and provide direction to the store operators and buyers/developers/planners on assortment issues, merchandise exit strategies, product replacement, expiration, and quality issues.
- Directly monitor, track, and ensure the proper flow of goods, including new products, reorders, and delivery schedules.
- Independently control updates to the auto replenishment schedules, parameter display minimums, replenishment adjustments, manual inventory orders, and support the store teams on caseline/confection concerns, inventory control, and RTV processes.
- Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX/NBCU policy, procedures, training, and Team Member involvement activities.
- Perform other duties as assigned.

Supervisory Responsibility:

- Individual Contributor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities (KSAs) required.

Here you need:

- Bachelor’s degree from an accredited four-year college or university in a related field required, or an equivalent combination of education and relevant experience may be substituted in lieu of the degree requirement.
- 3+ years of retail experience required.
- 1+ year of operational retail management or merchandising/visual display experience required.
- Understanding of, or experience with, Adobe Creative Suite applications, including PowerPoint, InDesign, and Illustrator, required.
- Requires strong project management skills with the ability to manage multiple priorities and meet deadlines.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Power BI, SharePoint, and Outlook.
- Experience with inventory and planning tools, such as JDA, MDW, and Oracle, preferred.
- Requires participation in meetings with global partners outside of local business hours, as needed.
- Requires working weekends, overnights, and holidays, as needed.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Consistent attendance is a job requirement.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.  Benefits | NBCUnicareers

Salary range: $71,000 - $85,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].