Field Support Associate – Assisted Voluntary Return (AVR) - (G5) - Monrovia, Liberia

The International Organization for Migration (IOM) in Liberia is working in close collaboration with the Government of Liberia, United Nations (UN) agencies, Civil Society Organisations (CSOs), and international partners to address the complex migration, humanitarian, and development challenges exacerbated by decades of conflict, displacement, and instability.

Under the overall supervision of the Chief of Mission (CoM) and the direct supervisor of the Protection Officer and in close cooperation with relevant departments at Headquarters (HQs) and Regional Office (RO), the Field Support Associate – Assisted Voluntary Return (AVR) will be responsible and accountable for providing technical, administrative and operational support for the proper implemention of Global Assisted Voluntary Return (GAVR) programme in Liberia, in accordance with the organisation's policies and procedures. The incumbent will also carry out and help in planning day-to-day return operations, refer complex or sensitive matters to the direct supervisor, and provide guidance to junior staff and service providers on AVR procedures as required.

Required Qualifications and Experience

EDUCATION

- Bachelor’s degree in Social Sciences, International Relations/Affairs, Research, Law or a related field from an accredited academic institution with three years of relevant professional experience; or,
- High School diploma with five years of relevant professional experience .

EXPERIENCE

- Experience in migration management, refugee resettlement, humanitarian assistance, logistics, transportation, field operations, or related areas;
- E xperience in protection case management (including for survivors GBV and human trafficking, children at risk) in humanitarian or migration contexts;
- Experience working directly with migrants, refugees, asylum seekers, deported migrants or vulnerable populations is desirable;
- Experience with referrals and coordination with local protection actors, NGOs, or government services;
- Experience working in programs that include a movement operations component is an advantage; and,
- Experience with IOM or other UN agencies, particularly working on assisted voluntary return and reintegration programs, is preferred.

SKILLS

- Knowledge of IOM and Inter-agency protection standards and operational guidelines, including IOM Case Management Guidelines. Knowledge of human rights and international migration law is an asset;
- Knowledge of MiMOSA is a strong asset;
- Strong interpersonal skills, ability to interact respectfully with migrants with trauma or complex needs, and p roven ability to establish and maintain effective working relationships with people of diverse cultural and national backgrounds ;
- Strong interpersonal and teamwork skills;
- Ability to deliver assistance in challenging conditions; adaptability and good judgment; and,
- Good written and verbal communication skills;
- Ability to prepare case notes and reports; and,
- Proficiency in MS Office (Word, Excel), tools used for case management.

SECTION 5

Languages [1]

IOM’s official languages are English, French, and Spanish.

REQUIRED

For this position, fluency in English is required (oral and written).

DESIRABLE

Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish).

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[1] As per IN/233, staff members in a position in the Professional and GS categories are expected to be fluent in one of the Organization’s official languages, which are English, French and Spanish. At least a working knowledge of another official language is highly desirable and may be specified as mandatory in some cases. For positions in the GS category, proficiency in one of the local language(s) may also be required, as specified in the VN/SVN.