IT Disaster Recovery & Resilience Lead

At EX Squared LATAM , we partner with leading organizations to connect experienced professionals with high-impact career opportunities. We are currently supporting a globally recognized professional services organization in hiring an IT Disaster Recovery & Resilience Lead for its Mexico team.

The selected professional will be hired directly by the client under local Mexican payroll and will help reduce technology and business risk by planning, executing, and continuously improving disaster recovery capabilities across critical applications, infrastructure, services, tools, and business processes.

Role Overview

The IT Disaster Recovery & Resilience Lead will oversee the planning and execution of realistic disaster recovery exercises for critical IT services, including applications, infrastructure, documentation, tools, recovery procedures, and supporting resources.

This role will work with technology teams, business stakeholders, service owners, and continuity professionals to maintain organizational preparedness and ensure that critical IT services can be restored within defined recovery objectives during a major outage or declared disaster.

The selected professional will lead disaster recovery exercises, identify capability gaps, coordinate remediation initiatives, promote automation, monitor resilience indicators, and support continuous improvement across the IT Disaster Recovery program.

Official Title

Lead – IT Resiliency

Location

Mexico. Priority will be given to candidates based in Mexico City or Guadalajara who can work under a hybrid model. Candidates in other Mexican cities may be considered for remote work based on business needs.

Contract Duration

Permanent, full-time position hired directly by the client under Mexican payroll.

Working Hours

Monday through Friday, either 7:00 a.m.–4:00 p.m. or 8:00 a.m.–5:00 p.m. Eastern Time.

The selected professional must also be available on an on-call or standby basis outside regular working hours when required to coordinate recovery activities during a major outage or declared IT disaster.

Language Requirement

Advanced English.

What You’ll Do

- Lead periodic IT disaster recovery exercises for critical applications, infrastructure, and technology services.

- Coordinate exercise planning, execution, post-test reviews, reporting, and remediation activities.

- Collaborate with business and technology stakeholders to define realistic disaster scenarios, objectives, participants, dependencies, and expected outcomes.

- Develop comprehensive disaster recovery exercise reports documenting results, identified gaps, risks, decisions, and required remediation actions.

- Coordinate recovery activities during major outages or declared IT disasters according to established plans and processes.

- Maintain readiness to provide on-call or standby support outside regular business hours when required.

- Ensure disaster recovery plans include the procedures, application configurations, infrastructure dependencies, contacts, and technical information required to restore operations.

- Support the recovery of critical business services in disaster recovery sites, alternate locations, or secondary cloud regions.

- Review Disaster Recovery Plans and Business Continuity Plans to identify gaps, inefficiencies, dependencies, and recovery risks.

- Recommend and implement initiatives to address identified recovery and resilience gaps.

- Develop business cases for automation that can improve DR and BCP efficiency, reduce risk, strengthen resilience, and lower operational costs.

- Evaluate and support the adoption of disaster recovery automation tools and technologies.

- Monitor and report service Key Performance Indicators and Service Level Objectives for the Business Technology Resilience function.

- Perform post-incident analysis following major outages or disasters and identify opportunities to improve recovery plans and processes.

- Maintain the IT Disaster Recovery team’s data, metadata, documentation, procedures, test results, and supporting evidence.

- Lead or collaborate on initiatives designed to enhance disaster recovery services provided to internal stakeholders.

- Participate in internal forums focused on adopting new technologies, methodologies, standards, and leading practices.

- Support continuous improvement initiatives across the IT Disaster Recovery program.

- Coordinate multiple projects, priorities, stakeholders, remediation activities, and deadlines simultaneously.

- Provide guidance and support to team members and stakeholders participating in disaster recovery activities.

What You’ll Bring

- Bachelor’s degree from an accredited institution or equivalent relevant professional experience.

- Five to eight years of experience in IT Disaster Recovery, Technology Resilience, Business Continuity, IT Service Continuity, or a related area.

- Experience leading moderately complex technology organizations through simulated or actual disaster scenarios.

- Strong experience planning, coordinating, executing, and documenting IT disaster recovery exercises.

- Experience supporting the recovery of critical applications, infrastructure, cloud environments, data, and technology services.

- Experience reviewing and improving Disaster Recovery Plans and Business Continuity Plans.

- Understanding of recovery objectives, service dependencies, alternate processing locations, secondary regions, and restoration procedures.

- Experience identifying recovery gaps and coordinating remediation activities with multiple technology and business stakeholders.

- Strong process orientation and knowledge of IT service continuity and operational resilience practices.

- Familiarity with ITIL’s IT Service Continuity Management process.

- Familiarity with Agile methodologies and continuous improvement practices.

- Strong troubleshooting, analytical, organizational, and project-coordination skills.

- Ability to prioritize work, coordinate resources, delegate activities, and manage multiple projects simultaneously.

- Strong written and verbal communication skills, including the ability to interact effectively with stakeholders at different organizational levels.

- Willingness and ability to provide on-call or standby support when required during major outages or disaster events.

- Advanced English proficiency.

What Will Make You Stand Out

- Direct experience coordinating recovery activities during an actual major outage or declared disaster.

- Experience with IT disaster recovery automation tools.

- Experience developing automation business cases or implementing automation to improve recovery processes.

- Experience supporting disaster recovery in cloud environments or across alternate cloud regions.

- Experience defining and monitoring resilience KPIs, SLOs, recovery metrics, and remediation progress.

- Experience conducting post-incident reviews and translating findings into DR and BCP improvements.

- Experience working in a complex, regulated, multinational, or professional services environment.

- Current industry-recognized certifications related to disaster recovery, business continuity, IT service management, cloud infrastructure, or technology resilience.

What the Client Offers

- Career growth opportunities.

- Meal and grocery vouchers.

- Savings fund.

- Financial support for courses and professional certifications.

- Remote-work allowance, when applicable.