Investigations Analyst - Threats

MetaSydney, New South WalesOn-siteFull-timeStaff, 8–12 yearsListed 1 hour ago

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About this role

The Central Investigations team is dedicated to keeping users of the Meta technologies safe. We pride ourselves in helping prevent harm by applying deep subject matter expertise to identify and mitigate potential safety-related threats to keep Meta and its users more secure. Our team is seeking an experienced investigator who will have the opportunity to work on some of the most challenging, high-visibility risks the company faces and the opportunity to have a substantial impact.

We are seeking an investigator with experience in understanding and mitigating issues around terrorism, violent extremism, and other related harm types. In addition to having a demonstrated investigative and analytical background, we are seeking an investigator who has experience with open source investigations and who is committed to protecting people. The successful candidate will be able to assess and analyze large amounts of data in order to identify sources of potential threats and abuses, operate independently in a fast-paced environment, and proactively collaborate with teams across the company.

Responsibilities

Investigate issues around terrorism and violent extremism and how they impact Meta, our products and our communities, with a focus on understanding how bad actors may try to utilize our family of apps and services
Investigate complex cases and conduct deep analysis of potential threats that may manifest on Meta technologies
Prioritize and manage concurrent analyzes based on threat severity, impact, and stakeholder needs
Identify sources of abusive behavior, quickly and accurately assessing the credibility of potential threats in order to mitigate risk of harm
Work cross-functionally with other analytic and investigative teams across the company, including collaborating with Policy, Engineering, and Integrity partners
Gather, analyse, and synthesize relevant data to identify potential abuse
Work with graphic and sensitive content on a regular basis
Make sound, timely decisions in time-sensitive threat scenarios with minimal supervision

Qualifications

BA/BS degree in a relevant field, or equivalent
8+ years of professional experience in investigations or analysis in law enforcement, security, risk, or safety domains
Experience working with sensitive issues that include graphic violence, extremist content, a variety of religious and political views, and adult content
Experience analyzing large datasets to identify credible threat indicators and actionable intelligence
Subject matter knowledge on terror organizations and/or violent extremism actors, especially pertaining to various social media platforms, analytical tools, and online research tools
Experience handling and protecting highly confidential information
Experience communicating investigative findings and recommendations in writing to cross-functional stakeholders Experience working with a team spanning multiple locations/time zones
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Experience conducting open source investigations and/or investigations on behalf of a technology company
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Proficiency in languages other than English is preferred because the role involves investigating content and threats in specific non-English-speaking regions and communities served by Meta platforms
Demonstrated ongoing AI skill development and staying current with emerging AI technologies
Knowledge of data tools such as SQL, Python, or other data analytics programming coding languages and data visualization tools