Quality Control Coordinator

The QC Technician is responsible for performing inspections, testing, and quality verification activities to ensure products, materials, and manufacturing processes comply with company quality standards, customer requirements, and applicable regulatory requirements. The role supports continuous improvement initiatives by identifying quality issues, documenting findings, and collaborating with cross-functional teams to maintain product quality and customer satisfaction.

Quality Control Coordination
• Coordinate and conduct incoming, in-process, and final quality inspection activities.
• Ensure inspection and testing activities are completed according to established procedures and schedules.
• Monitor product quality performance and identify trends or recurring issues.
• Support production teams in maintaining compliance with quality requirements.
Non-Conformance Management• Review and track non-conforming materials, products, and processes.
• Coordinate containment actions and disposition of defective products.
• Facilitate root cause analysis and corrective/preventive action (CAPA) activities.
• Follow up on corrective actions to ensure timely closure and effectiveness.
Documentation & Reporting
• Maintain quality records, inspection reports, certificates, and related documentation.
• Prepare and distribute quality performance reports and metrics.
• Ensure documentation complies with quality management system requirements.
• Monitor Key Performance Indicators (KPIs) such as defect rates, customer complaints, and supplier quality performance.
Audit & Compliance Support
• Assist in preparing for internal, customer, and third-party audits.
• Coordinate audit findings, corrective actions, and closure activities.
• Ensure compliance with applicable quality standards such as ISO 9001, IATF 16949.
• Support regulatory and customer compliance activities as required.
Supplier & Customer Quality Support
• Coordinate supplier quality issues and communicate corrective action requests.
• Support customer complaint investigation and resolution processes.
• Collaborate with suppliers and internal teams to improve product quality and reliability.
• Participate in supplier evaluations and quality improvement programs.
Continuous Improvement
• Analyze quality data and identify opportunities for process improvement.
• Support implementation of quality improvement projects.

• Participate in Lean, Six Sigma, and continuous improvement initiatives.
• Promote quality awareness throughout the organization.

Who are you ?

• Strong knowledge of quality control principles, inspection methods, and quality management systems.
• Familiarity with ISO 9001, IATF 16949, or other relevant industry standards.
• Ability to interpret engineering drawings, specifications, and technical documents.
• Knowledge of quality tools such as 8D, FMEA, SPC, MSA, and CAPA.
• Strong analytical and problem-solving skills.
• Excellent organizational and coordination abilities.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office applications, ERP systems(SAP), and quality management software.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Minimum 3-5 years of experience in Quality Control, Quality Assurance, Manufacturing Quality, or a related field.
• Experience coordinating quality activities within a manufacturing environment.
• Experience handling customer complaints, supplier quality issues, and non-conformance management.
• Experience supporting quality audits and certification activities.
• Knowledge of statistical analysis and quality reporting is preferred.
• Bachelor's Degree or Associate Degree in engineering

What Competencies will you need ?

• Proficiency in the use of measuring instruments such as viscometer, FOG gauges, and other testing support equipment like printer and firing belt furnace.
• Familiarity with statistical process control (SPC) and basic quality tools.
• Experience with ISO-based quality systems and audit processes is an advantage.
• Certified Quality Technician/Engineer (CQT/CQE) /Six Sigma Green Belt /Internal Auditor Certification (ISO 9001 / IATF 16949) are preferred.