Sr. Associate Director, Delivery Management

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Delivery Management .

Business: IWPB Technology

Principal responsibilities

Product strategy and roadmap

•      Define the product vision, strategy and roadmap for technology capabilities related to financial market.

•      Translate investment, operations, client and regulatory requirements into prioritised product outcomes.

•      Maintain a transparent backlog and make trade-offs based on client value, business impact, risk and delivery capacity.

•      Track market and technology developments relevant to asset management.

Discovery and requirements

•      Partner with investment teams, portfolio managers, traders, bankers, operations, risk, compliance, finance, data and engineering colleagues.

•      Understand current processes, pain points, dependencies and control gaps.

•      Lead discovery workshops, user research and process analysis.

•      Create clear product requirements, user stories, acceptance criteria and operating-model documentation.

•      Ensure requirements are inclusive and reflect the needs of different users and locations.

Delivery and execution

•      Lead products through the full lifecycle: discovery, design, build, testing, launch and continuous improvement.

•      Work closely with engineering, architecture, UX, data and delivery teams.

•      Establish delivery milestones, success measures and release plans.

•      Remove blockers and communicate progress, decisions, risks and dependencies clearly.

•      Coordinate user acceptance testing, implementation readiness and post-launch reviews.

Asset-management domain alignment

Depending on the product area, support capabilities such as:

•      Portfolio and investment management workflows.

•      Order and trade management.

•      Performance and attribution.

•      Risk and compliance monitoring.

•      Investment book of record or accounting data.

•      Market, reference and security-master data.

•      Client, fund and regulatory reporting.

•      Workflow automation and straight-through processing.

•      APIs, data platforms and integration with internal or third-party systems.

Risk, controls and regulatory obligations

•      Build security, resilience, privacy, auditability and regulatory requirements into product design.

•      Partner with Risk, Compliance, Information Security, Architecture and Operational Resilience teams.

•      Maintain appropriate product documentation, controls, approvals and evidence.

•      Identify and manage product risks, technical debt and operational dependencies.

•      Ensure solutions are designed for responsible use of data and emerging technologies.

Stakeholder and vendor management

•      Develop trusted relationships with senior stakeholders and subject-matter experts.

•      Align priorities across business lines, technology teams and geographic locations.

•      Manage relevant third-party vendors and technology partners.

•      Prepare concise updates for governance forums and senior leadership.

•      Explain complex technology topics in clear business language.

Requirements

Essential experience and skills

•      Proven experience as a Product Manager, Technology Product Manager or equivalent in asset management, investment management, securities company, investment banks, commercial banks or financial services.

•      Strong understanding of trading, asset-management processes and technology.

•      Experience taking products from concept through delivery and live operation.

•      Ability to define product strategy, roadmaps, outcomes and prioritisation principles.

•      Strong knowledge of Agile product-delivery practices.

•      Experience working with engineering, data, architecture, security and control functions.

•      Excellent stakeholder-management, communication and influencing skills.

•      Ability to analyse complex problems and make sound, evidence-based decisions.

•      Experience working in a regulated environment with strong risk and control expectations.

•      Comfortable operating across business, technology and operational teams.Success measures

Success in this role will be measured by the ability to:

•      Deliver a clear and outcome-focused product roadmap.

•      Improve user experience, process efficiency and data quality.

•      Reduce manual work, operational risk and avoidable rework.

•      Deliver products safely, reliably and within agreed commitments.

•      Increase adoption and user satisfaction.

•      Strengthen controls, auditability and regulatory readiness.

•      Improve transparency across product performance, risks, dependencies and investment.

Key relationships

The role will work closely with:

•      Financial market business and investment teams.

•      Portfolio managers, bankers, traders and research colleagues.

•      Operations, fund administration and client-service teams.

•      Engineering, architecture, data and infrastructure teams.

•      Risk, Compliance, Legal and Information Security.

•      Finance, Procurement and third-party technology providers.

•      Regional and global product and transformation teams.

Personal attributes

•      Customer- and user-focused.

•      Pragmatic, structured and delivery-oriented.

•      Comfortable making decisions in ambiguity.

•      Collaborative and inclusive, with the confidence to challenge constructively.

•      Accountable for outcomes rather than simply outputs.

•      Curious about technology and its practical application.

•      Calm and effective when managing competing priorities.

•      Clear, concise and credible with both technical and senior business audiences.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***