Sr. PS Program Manager

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

Your Impact:

OpenText are looking for a Senior Project Manager to join their growing UKI Professional Services Team . We are looking for a collaborative, adaptable, communicator, able to establish and grow relationships during customer engagements, within Agile, hybrid, and traditional projects.

Open Text Professional Services helps customers plan, govern, and execute their journey to IT value so they can run and transform at the same time. Our services offer the tailored solutions needed to plan, build, run, and continuously optimize. In Professional Services at OpenText, you'll join a supportive, friendly and diverse team with access to certification training and local and global growth opportunities. You'll work with customers, partners and colleagues across the full engagement lifecycle, shaping delivery, drafting Statements of Work and managing projects and their finances, while building strong, lasting relationships.

What the role offers:

- Project governance and management including planning, Provide customers with a single point of contact for all the Open Text solutions,
- Provide a responsive resource to the customer throughout specific engagements that can adapt to their own internal processes,
- Keep the customer informed throughout periods of specific activity and engaged in the collaborative development of Open Text solutions.

- Managing project finances (costs, revenue, P&L, forecasts) to meet or exceed budgets / targets, Achievement of the Professional Services target for the customer(s) to which the Project Manager is aligned,
- Achievement of Delivery Margin targets on activities following successful proposals.

- Customer relationship management for delivery engagements, Build relationships with valued customers,
- Establish relationships with customer sponsors, their team & other key influencers in the customer, including the wider business when appropriate.

- Commercial Management (working to contract (SOW)), Make sure customer expectations are aligned with Open Text product capabilities and with what the customer is paying for; both what they have licensed and the services they have acquired.
- Work with Open Text business units to ensure the customer gets what they have paid for.

- Team management, Includes both internal and external resources,
- Mentoring and encouraging skill development of project team members,
- Providing performance review input and development recommendations for team members.

- Support sales and presales in identifying new opportunities within customers, assist in assessing and qualifying opportunities, assist in shaping proposals / SOWs and in managing these through approval / governance.
- Being an ambassador for Open Text, its products and its services.

What you need to succeed:

- 10+ years of experience in project management ideally within a professional services organization
- Experience managing software implementation projects
- Experience in leading large/complex, multi-faceted, multi end-user business organizations
- Ability to develop and maintain strong, productive relationships with customers, partners, and other external organizations.
- Must thrive in a fast-paced, results-oriented, collaborative, matrixed environment.
- Experience working with UK Government.
- Excellent communicator at all levels
- Experience with Agile (preferably Scaled Agile) frameworks, methods, and techniques.
- Experience with traditional waterfall methods.
- Bid management / business development.
- Project risk management.
- The successful candidate must hold a valid high level of Security Clearance.  This is a hybrid role, and the successful candidate will be required to work from various customer locations on a regular basis (3 days per week).

One Last Thing:

OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at [email protected] . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.