About this role
Who is Platte Valley Equipment?
Platte Valley Equipment is your full-service John Deere Dealer serving Eastern Nebraska including the areas of Columbus, Lincoln, Omaha, and Grand Island, Nebraska and Sioux City, Iowa. Whether it’s Parts, Sales, Service or Technology we have opportunities for you to join our team with locations in Clarkson, Fremont, Humphrey, and Wahoo Nebraska.
Position Summary
The Mobile Service Technician will independently perform in-field equipment diagnostics and repairs by operating a mobile service vehicle and traveling to customer locations. A strong work ethic, minimal supervision, and excellent communication skills are essential to efficiently complete tasks and effectively articulate the work performed to customers. As an in-field representative of our dealership, you will provide excellent customer service and quality service solutions.
Job Responsibilities
• Perform diagnostics and repairs on equipment and technology in the field.
• Maintain an accurate inventory of parts kept in stock on the service vehicle.
• Identify and communicate solutions for customer service opportunities within your area of responsibility.
• Accountable for billable time and assigned work orders.
• Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders, ensuring timely submission of information.
• Participate in Service Training programs for skills and knowledge development.
• Operate and maintain vehicles, tools, and equipment required to perform job responsibilities.
• Maintain a clean and orderly work area.
• Follow all safety rules and regulations in performing work assignments.
• Stay current on knowledge of John Deere and competitive products.
Qualifications
• 5+ years of experience performing service repairs.
• Experience performing repairs and maintenance using special tools and equipment following Technical Manual procedures on machines of the Technician’s specialty.
• Proficient with mechanical, electrical, and hydraulic systems.
• Experience operating vehicles, tools, and equipment for diagnostic purposes.
• Proficiency with basic computer functions; experience using Service ADVISOR™ or other computer-based diagnostic repair tools preferred.
• Ability to work cooperatively in a team environment.
• Effective verbal and written communication skills.
• Must have an adequate toolset to perform job responsibilities.
• High School Diploma, GED, or equivalent experience required.
• Valid driver’s license required.
Preferred Qualifications
• Associate’s degree preferred.
• CDL (Commercial Driver’s License) preferred.
• Demonstrated experience consistently meeting performance metrics preferred.
Benefits
Join Platte Valley Equipment for competitive salaries and comprehensive benefits including health, vision, and dental insurance, paid time off, 401k and Roth Retirement Savings with employer match, plus Life and Disability Insurance. Experience a fulfilling career with us.
Compensation
The following represents Platte Valley Equipment compensation estimation based on market data and placement of internal employees. This is an hourly role with a starting base of $22/hour and going up to $50/hour based on experience. This role is also incentive eligible and is based on performance.