Medical Assistant - Lead

Overview

At Vista Community Clinic (VCC) , we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. We know that our success is a direct result of the exceptional talents and dedication of our employees.

✨ For eligible employees, benefits include: ✅ Competitive compensation & benefits ✅ Medical, dental, vision✅ Company-paid life insurance ✅ Flexible spending accounts ✅ 403(b) retirement plan

Why VCC?

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

Responsibilities

Job Summary

Support physicians, nurse practitioners, physician assistants, and/or nurses by taking vitals, assisting in medical examinations and other specific procedures. Act as lead and delegate duties to lower level staff.

Lead Responsibilities

- Report any equipment failures to Clinic Manager

- Present positive role model and clinic image

- Responsible for provider room assignment, exam room stocking and setup

- Complete monthly log and monitor supplies and expiration dates of equipment and supplies for each room; order and maintain supplies

- Assist with coverage for leaves, vacations, sick days, etc.

- Assist management with oversight of patient flow and back office

- Ensure control and temperature logs are done daily

- Verify all patient rooms are fully stocked

- Ensure all Medical Assistants are working efficiently

- Report any Medical Assistant training needs to Clinic Manager

- Assist with training of new medical assistants

- Act as a resource to other medical assistants as needed

- Assist Clinic Manager with testing, maintaining and updating medical assistant skills

Essential Job Functions

- Print and review schedule daily in preparation for the day

- Prepare patients for examination and assist providers with the examination and/or procedure

- Take vital signs, height and weight of patients; plot growth charts; record immunizations

- Apply and remove bandages and dressings, orthopedic appliances such as knee immobilizers, envelope slings, orthotics and similar devices and assist providers in cast, splint and orthopedic appliance applications.

- Select and adjust crutches and provide patient instruction on proper use

- Perform simple laboratory and screening tests customarily performed in a medical office such as visual acuity, audiometric screening, Snellen tests, spirometry tests and EKG’s

- Set up appropriate instrument trays for special procedures

- Verify the purpose of the visit

- Set up rooms for provider use in accordance with patient's needs

- Give counseling, care and follow-up instructions, health education and materials to patients as instructed by provider

- Provide confidential, culturally sensitive and appropriate language translation for provider and patient

- Administer intramuscular, subcutaneous and intra-dermal injections, perform skin tests and venipuncture for purposes of withdrawing blood under the direct supervision of the provider

- Wash, wrap and autoclave instruments according to guidelines

- Prepare disposable and infectious waste for appropriate disposal

- Maintain electronic patient records and charges to ensure completeness and accuracy of information

- Complete appropriate electronic forms as required for the patient’s medical treatment, including radiology and laboratory slips and referrals based on provider findings

- Assist in minor surgery and other specialty surgical and medical procedures only under the direct supervision of the provider

Qualifications

Minimum

- High school graduate or equivalent

- Bilingual English/Spanish

- Clinical Medical Assistant Certification indicating completion of program from an approved school or hospital

- Minimum four years’ back office experience

- CPR Certification (BLS Child, Infant, Adult)

- Phlebotomy certification

Required Skills/Knowledge/Abilities

- Knowledge of and ability to perform the full range of professional medical assistant duties

- Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred

- Knowledge of community health centers, public assistance programs, state and federal regulations and managed care systems

- Ability to work independently, take initiative and be proactive

- Excellent knowledge of general back office procedures, such as taking vitals, performing venipuncture, administering immunizations, etc

- Excellent organizational, time management and interpersonal skills

- Comprehensive knowledge of medical terminology in English and Spanish

- Emergency response capability for possible crisis situations

- Excellent verbal and written skills necessary for communication with patients/clients, providers and other staff

- Ability to interface with all levels of personnel in a professional manner

- Ability to work with people of all social and ethnic backgrounds and within the constraints of government funded programs

Pay Range:

- $23.50 - $27.00 Depending On Experience