About this role
Work Schedule
Monday-Friday 8AM to 5 PM
Key Responsibilities
Conduct jobsite inspections and communicate with customer representatives regarding project requirements.
Verify project quantities, materials, and scope of work before orders are placed and materials arrive.
Initiate customer communication within 24 hours of project kickoff.
Maintain consistent communication with customers regarding project progress and scheduling changes.
Develop installation schedules, establish project milestones, and ensure crews remain on schedule.
Conduct pre-installation jobsite walkthroughs to confirm project readiness.
Ensure installation crews have the appropriate tools and materials needed to complete their assignments.
Coordinate and supervise installation crews to ensure they arrive and depart according to designated schedules.
Conduct post-installation walkthroughs and quality control inspections.
Communicate project completion with customers and address any outstanding concerns.
Coordinate punch-list items and follow up to ensure all outstanding work is completed.
Maintain communication with the customer and sales team throughout the project.
Attend project billing meetings with the Accounts Receivable department as needed.
Remain available on-call according to the schedule established by the Operations Manager.
Ideal Candidate
The successful candidate will demonstrate:
Strong leadership and team coordination abilities.
Excellent verbal and written communication skills.
Strong organizational and time-management skills.
Customer service and problem-solving abilities.
The ability to manage multiple projects and changing schedules.
A hands-on approach to field supervision and project oversight.
A commitment to quality control and customer satisfaction.