Revenue Cycle Manager

Job Purpose:
 
The Revenue Cycle Manager is responsible for developing, planning, organizing and implementing current and future strategies for the billing team. The Revenue Cycle Manager will contribute to the day-to-day operations on all issues related to the revenue cycle function, provide analysis, create written processes and train others in implementing a cross functional revenue cycle team.
Essential Functions:
• Participate and help implement a system to ensure that accurate billing information is entered into the billing system.
• Supervise the Revenue Cycle Department in various duties, such as account management, communications with insurance providers, collections, cash posting, and billing.
• Managing staff performance by providing regular feedback, performance reviews, and one-on-one meetings.
• Oversees the interviewing and hiring of new staff.
• Efficiently managing patient complaints in respect of billing and collections.
• Ensures accurate diagnoses and procedure codes are utilized.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks.
• Plans and structures the department workflow while maintaining and managing cash flow.
• Receives and responds to special requests and resolves complex problems.
• Provide positive direction, guidance and leadership to ensure effective teamwork and motivation.
• Oversee, develop and recommend training programs that are relevant and necessary for the continuous development of the Revenue Cycle Team.
• Communicate with the board and leadership team.
• Define/streamline various functional activities to ensure effectiveness in maximizing the utilization of both asset and people resources.
• Work collaboratively with all staff as well as the Operations Team and Revenue Cycle Department to provide feedback and identify areas of opportunities.
• Perform end of month reporting in collaboration with the Chief Financial Officer. 
• Stay abreast of payer requirements and changes in the industry and communicate those changes to team and leadership.
• Manages and maintains employee hours/PTO and time management for 10-20 team members.

Qualifications and Education Requirements
• Associates degree or Higher in Business Administration, Healthcare Administration, or related field.
• Proven Minimum 5–10 years’ experience in Revenue Cycle.
• Experience with billing and EMR Systems.
• Working knowledge of ICD-9/ICD-10, HCPCS, and CPT coding.
• Understanding of Medicare, Medicaid, and third party billing/coding guidelines.
• Proficient in all Microsoft Office application as well as medical office software.

Salary is commensurate with experience