About this role
Talley Eye Institute is seeking an enthusiastic Telephone Receptionist/Appointment Scheduler to join our group. This individual answers and routes phone calls throughout the day, schedule patient appointments, performs various clerical duties, interfaces with clinic personnel, patients/visitors, and fellow employees to ensure positive relationships. Day-to-day activities include, but are not limited to, all the essential functions listed below:
Essential Functions
• Professionally answer incoming calls to input patient information, including demographic and insurance information, and preparing appropriate paperwork for outgoing mailings
• Schedule patient appointments
• Must have excellent organizational, verbal and written communication skills.
• Must have the ability to perform well in a fast paced, high patient volume medical practice and multi-task as needed.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Computer literacy.
• Strong organization with attention to detail.
• Empathetic personality with concern for patients’ needs.
• Knowledge of Microsoft® Excel
• Entry level experience with a willingness to learn, work in healthcare and provide exceptional customer service.
Excellent Benefits
• Health, Dental, Vision, 401K, Aflac, Health Clinic, Vacation
• PTO - Day 1 of Employment
• Paid Holidays
• Family friendly atmosphere
Salary commensurate with experience.
