Facilities Building Manager

In Places, we don't sit back and let things happen; we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple's workplaces and workplace services. We develop and manage Apple's global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers around the world.
We are seeking an experienced, collaborative, and highly motivated Facilities Building Manager to join our team supporting multiple facilities across our Austin campus.

The Facilities Building Manager will be responsible for the efficient and effective management of facilities services and support across multiple facilities within Austin, serving as the central resource for building occupants. You will be a key point of contact for occupants, vendors, and internal partners, ensuring buildings are properly managed and maintained, a consistent work environment, and a high standard of customer experience.

Minimum Qualifications

3+ years of experience related to facilities management and customer service.
Strong communication skills, verbal and written, with customer groups and all levels of the organization.
Experience in planning, coordinating, and executing multiple client needs.
Experience overseeing building operations, maintenance programs, and work environment standards across multiple sites.
Skilled in developing and maintaining excellent working relationships with internal teams,
customers, and business units.
Familiarity with tools such as Integrated Workplace Management Solutions, service request management, MS Office, Numbers, Keynote, Pages, Composer, PlanGrid, Tableau, and Box.
Proficiency with AI tools, and a demonstrated ability to apply them to everyday work.
Bachelor’s Degree or equivalent experience in facility management.

Preferred Qualifications

5+ years of experience related to workplace management and customer service in a large corporate or campus environment.
Experience managing major relocations of people and labs, including reconfigurations and new building construction.
Excellent problem-solving, organizational, and reporting skills.
Ability to multi-task and prioritize in a changing, high-growth environment.
Thinks critically and creatively about how to regularly improve process and operations.
Track record of identifying and implementing new applications of AI to improve process and operations.
Extremely proactive, responsive, and upbeat with strong organizational skills.
Adjusts quickly to changing priorities and conditions.