About this role
We are A-ROSA
A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.
At A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT , as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS , as all of us have creative contributions that drive us forward.
Your Duties
- Manage the entire restaurant operation and ensure smooth service.
- Ensure first-class service and high guest satisfaction.
- Coordinate and control workflows and compliance with hygiene and quality standards.
- Train, lead, and motivate the service team.
- Handle guest complaints and inquiries, ensuring guest requests are met.
- Responsible for table reservations and guest seating arrangements.
- Create duty rosters and monitor orders and inventory.
Your Benefits
- The most beautiful destinations in Europe with "Overnights"
- Time to explore destinations with free days on board
- International working environment
- Swiss employment contract
- Health, accident, and pension insurance
- Outside cabin with natural light
- No costs for uniform or visa
- Discounted travel for employees and relatives
- Various training and development opportunities
- Attractive career advancement opportunities
- Organization of travel to and from the vessel
Your Profile
- Completed training in the hotel or restaurant sector and several years of leadership experience.
- Proven leadership experience and excellent organizational skills.
- Very good German and English language skills.
- Strong communication and teamwork skills, with a high level of service orientation.
- Proficiency in common computer applications.