About this role
We are A-ROSA
A-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800 employees and a fleet of fifteen premium-vessels, we offer our guests a comfortable alternative to the classic city trip.
At A-ROSA, we work WITH PASSION because for us, our job is more than just a profession. We treat everyone WITH RESPECT , as everyone deserves appreciation. We act WITH DEPENDABILITY because colleagues and guests can rely on us. We commit WITH A RESPONSIBLE ATTITUDE to ensure that the world remains beautiful in the future. We approach our work WITH IDEAS , as all of us have creative contributions that drive us forward.
Your Duties
- Serving as the host and primary contact for guests, providing competent advice and support.
- Creating and printing standardized daily programs and delivering tourist information through lectures and announcements.
- Organizing embarkation and disembarkation and coordinating internal and external entertainment on board.
- Designing and implementing an entertaining day and evening program for guests.
- Advising on shore excursions and destinations, taking excursion bookings, and managing excursions at the destinations.
- Ensuring cleanliness and hygiene in the workplace and controlling the implementation of all A-ROSA standards on board.
- Being responsible for the entire A-ROSA product on board the ship and the onboard A-ROSA cash register.
Your Benefits
- The most beautiful destinations in Europe with "Overnights"
- Time to explore destinations with free days on board
- International working environment
- Swiss employment contract
- Health, accident, and pension insurance
- Outside cabin with natural light
- No costs for uniform or visa
- Discounted travel for employees and relatives
- Various training and development opportunities
- Attractive career advancement opportunities
- Organization of travel to and from the vessel
Your Profile
- Successfully completed vocational training or a degree.
- Experience as a tour guide and ship experience.
- Experience in animation and entertainment is desirable.
- Knowledge of Microsoft Office and Fidelio is an advantage.
- Very good language skills in German and English (Portuguese is an advantage on the Douro).
- Organizational talent and strong communication skills.
- Knowledge of travel destinations is an advantage.