About this role
Amex Offers Marketing Operations (AOMO), part of Amex Offers Digital Media (AODM) is a global organization that sits within MEMBERSHIP PORTFOLIO SERVICES (MPS) within the US Consumer Services Business. MPS is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term. This is an exciting opportunity to be a part of the AOMS India team which is part of the Amex Offers Marketing Operations center of excellence within AODM. The AOMS India team is responsible for enabling Merchant and Card Member growth strategies and focusing on ensuring flawless onboarding and execution of global Amex Offers campaigns through effective marketing solution design, consultation, campaign set-up and delivery. The team is also focused on enabling partner priorities and is responsible for driving process transformation and automation to drive greater capacity and speed to market while maintaining quality and performance metrics.
Prior experience of Marketing Operations, MarTech, Execution, and/or Marketing a plus.
• Strong relationship management skills, ability to influence and collaborate across multiple partners and stakeholders.
• Proven ability to independently manage multiple workstreams and consistently drive results.
• Strong attention to detail and accountability to drive flawless execution.
• Project management skills with a strong focus on process excellence.
• Demonstrate analytical and systematic approach to problem solving.
• Knowledge of advanced excel, VBA, Tableau, Python and AI highly desirable
• Ability to think innovatively and challenge the status quo.
• Excellent verbal and written communication
• Desire to work in a fast-paced, dynamic environment.
Bachelor’s degree in a relevant/quantitative field with 5+ years of experience. Post Graduation certification preferred – PGD, Masters, preferably in Marketing.