About this role

Overview Microsoft has a dynamic and influential partner ecosystem that plays a critical role in driving growth and delivering successful outcomes for customers. The ecosystem includes a wide range of partners, including global strategic ISVs and industry-specific ISVs, global, regional and local Systems Integration partners and Advisory firms. These partners bring a wealth of expertise, solutions, and services to the table, powered by the Microsoft Cloud, helping customers to achieve their digital transformation goals.Microsoft’s partner ecosystem is constantly evolving, with a focus on driving growth and profitability for Microsoft and our partners and successful business outcomes for customers. Microsoft makes significant investments into our partner ecosystem to ensure that we have a world class ecosystem partnering with us to drive mutual customer success. Now, more than ever, our partners are critical to our ability to help our customers transform leveraging the power of AI.Microsoft Enterprise Partner Sales (EPS) is the commercial organization accountable for driving Microsoft’s growth and success for Enterprise customers through our partner ecosystem. We define and execute our global partner ecosystem strategy, focused on the end-to-end partner lifecycle, such that together we can deliver our customers digital transformation goals.As a Business Program Manager (BPM), we are looking for you to bring your work ethic, enthusiasm, optimism, and passion to foster profound growth and change within our partner ecosystem. You will leverage your challenger mindset, technology industry knowledge, market insights and understanding of the competitive landscape to develop and execute business strategy and programs to enhance EPS Asia.This role requires an effective collaborator who combines structured execution with strategic thinking, communicates with clarity and influence, and thrives in a fast-paced executive environment. You work effectively across boundaries, navigate complexity with confidence, and continuously improve ways of working to drive greater efficiency, insight, and impact.The BPM serves as the central orchestrator for executive engagement, communications, community and culture programs, and strategic events, ensuring a consistent and compelling experience for partners and Microsoft leadership across the region.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Partner Engagement<ul type="disc"><li>Lead the end-to-end planning and execution of executive engagement programs, including briefing document development, stakeholder alignment, event strategy, and leadership engagement cadences —ensuring each interaction is purposeful, insight-driven, and tied to clear business outcomes</li><li>Prepare and coach segment teams and stakeholders to deliver high-impact, outcome-focused engagements</li><li>Own cross-functional follow-up and lead debriefs—driving accountability and measuring follow-through</li><li>Drive partner event planning and execution, ensuring impactful experiences that strengthen relationships, showcase strategic priorities, and accelerate business outcomes.</li><li>Partner with regional and area teams to design and deliver Customer and Partner Experience (CPE) initiatives that enhance engagement, strengthen advocacy, and promote best practice sharing across the ecosystem.</li><li>Manage escalations with clarity and pace—simplifying complexity and aligning the right stakeholders effectively</li><li>Lead a portfolio of Customer & Partner Engagement (CPE) projects, including, but not limited to, planning flagship customer and partner moments and designing and delivering impactful experiences</li><li>Lead planning and execution of external engagements during executive country visits—ensuring local relevance, strong partner representation, and measurable outcomes</li></ul>Business Program Excellence & Strategic Execution<ul type="disc"><li>Partner with the External Engagement Lead to bring a point of view on focus areas, market trends, and opportunities—drawing on customer, partner, and field signals</li><li>Drive operational excellence by designing robust processes and ensuring quality to support external engagement goals</li><li>Identify and scope opportunities to develop new programs and improve current ones</li><li>Share expertise to evangelize highly complex programs to stakeholders, using research to identify opportunities to articulate Microsoft's unique value proposition</li></ul>External and Internal Communications<ul type="disc"><li>Manage and curate the EPS social media strategy, including LinkedIn and Blog content development, executive communications, thought leadership campaigns, and audience engagement to amplify business priorities and success stories.</li><li>Own the creation and distribution of the EPS Asia Newsletter and EPS Asia Townhall series, developing compelling content that drives awareness of strategic initiatives, key announcements, partner achievements, and organizational priorities.</li><li>Develop and execute integrated communications plans that align leadership messaging, partner engagement, and business objectives across multiple stakeholder groups.</li><li>Build strong relationships with senior leaders, partners, and cross-functional teams to ensure consistent, high-quality engagement experiences and communications.</li><li>Track engagement metrics and provide insights on executive programs, communications effectiveness, events, and social reach to continuously improve impact and stakeholder satisfaction.</li></ul>Culture and Community Engagement<ul type="disc"><li>Own the Enterprise Partner Sales (EPS) Culture programs (e.g. Awards, Mentoring Circles, Give Campaign), managing nomination processes, evaluation frameworks, communications, recognition events, and executive visibility.</li><li>Foster effective collaboration across Enterprise, Corporate HQ and SME&C teams to ensure consistent messaging and prioritization</li><li>Share and elevate best practices, creating repeatable frameworks for executive engagement excellence</li></ul>AI-First Mindset & Innovation<ul type="disc"><li>Apply AI and new ways of working to improve preparation, insight generation, follow-through, and the overall quality of executive engagements</li><li>Work across Enterprise, MCB, and the wider Microsoft organisation to identify, test, and adopt new ways to optimise processes, content, and programmes</li><li>Act as a change agent for AI-enabled productivity across executive engagement workflows</li></ul> Qualifications Required Qualifications<ul type="disc"><li>Bachelor's Degree in Business, Operations, Finance, or related field AND 6+ years experience in program management, process management, or process improvement</li><ul type="circle"><li>OR equivalent experience. </li></ul></ul> This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. <hr> Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html">requesting accommodations.</a>