IT Systems and Network Infrastructure Officer

DEMO SA, one of the world’s leading pharmaceutical manufacturers, with state-of-the-art injectable manufacturing facilities, is looking for an IT Systems & Network Infrastructure Officer to join its IT team and contribute to the reliable, secure and efficient operation of the company’s IT infrastructure.

The role will be responsible for the day-to-day operation, monitoring, maintenance and technical support of the company’s systems, network and IT infrastructure, while contributing to infrastructure improvement and expansion projects.

- Supports the smooth operation, monitoring and maintenance of the company’s IT systems, servers, storage, virtualization and network infrastructure.
- Performs routine maintenance, upgrades, patching, backups and security updates, ensuring infrastructure availability and performance.
- Supports the administration of Microsoft, networking, security, endpoint and backup solutions.
- Provides technical support and troubleshooting for systems, networks, end-user equipment and IT services.
- Monitors and resolves incidents and service requests through the company’s ITSM/ticketing platform, in collaboration with the IT team.
- Participates in infrastructure audits, assessments, upgrades and expansion projects across existing and new company sites.
- Supports cloud, virtualization, cybersecurity and other infrastructure improvement initiatives.
- Coordinates with external IT providers and vendors and contributes to the continuous improvement of IT infrastructure, services and procedures.

Requirements

- BSc in Information Technology, Computer Science or a related field; MSc will be considered a plus.
- 3–5 years of experience in Systems Administration, Network Administration, IT Infrastructure or a related position.
- Good knowledge of Microsoft technologies (Windows Server, Active Directory, Microsoft 365, Azure), networking, virtualization, backup and security solutions.
- Experience with technologies such as VMware/Hyper-V, Veeam, Cisco/Aruba, firewalls, VPN and endpoint security solutions.
- Experience with cloud technologies, infrastructure migration, IaaS/PaaS/SaaS or SD-WAN will be considered a plus.
- Relevant vendor certifications (Microsoft, Cisco, VMware, HP/Aruba, etc.) and scripting/programming knowledge will be considered an advantage.
- Fluency in Greek and English, with strong communication, analytical and problem-solving skills.
- Team-oriented, self-motivated and results-driven, with good organizational skills and the ability to manage priorities and meet deadlines.

Benefits

The company offers an attractive compensation package, opportunities for professional growth and continuous development, and a dynamic, collaborative working environment.