Associate Account Manager

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. 
In Singapore, you’ll be at the centre of every innovation, creation and solution available to the entire Asia-pacific region. Working with our research, creation and production units, as well as our renowned perfumery school, you’ll make us a greater force for good. Every day, your passion, your creativity, and your expertise will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Associate Account Manager APAC - Your future position?

As Associate Account Manager APAC , you’re to be a part of the global account team, with responsibility for the APAC region’s strategy, growth, P&L, communication and cross-cultural team development; includes leading and managing the complexity of multiple markets, navigating a variety of cultures and individual market dynamics e.g., Australia, Philippines, Malaysia, Thailand, China, Singapore, as well as ways of working from regulatory/individual market governmental requirements to supply chain to specific financial mechanisms, e.g., tariffs/duties, ensuring the same standards and consistency of the APAC region are met within the framework of the global account.

Core Responsibilities:

- Understand customer business and stakeholder networks : Develop a strong understanding of customers’ organizations, priority markets, supply chains, key decision-making centers, decision-makers, and senior influencers across APAC and globally, including the USA (New York and New Jersey) and Mexico.
- Partnering with Regional Account Director to manage regional business performance : Oversee business activities and performance across Singapore, Australia, the Philippines, Malaysia, Thailand, and other relevant markets. Leverage successful strategies and business wins across regions to drive growth.
- Execute account strategies and drive growth : Implement global and APAC account strategies and develop growth plans for assigned accounts in alignment with overall business objectives.
- Support Regional Account Director to manage strategic and financial planning : Develop, review, and monitor account plans, sales and profit forecasts, and budgets across assigned markets, assessing financial performance and business impact.
- Monitor market trends and competition : Identify competitor activities, emerging market trends, and potential business risks, and develop proactive strategies to address threats and capture opportunities.
- Track performance and drive results : Monitor key performance indicators (KPIs), including sales, gross profit, and win rates, against targets, and implement corrective actions where necessary.
- Build and maintain customer relationships : Develop and strengthen relationships with key stakeholders across the assigned account portfolio to enhance customer engagement and long-term business partnerships.
- Manage projects and customer submissions : Oversee project portfolios and submission processes, ensuring customer requirements are clearly understood, submissions are completed accurately, and deliverables meet agreed timelines.
- Prepare and deliver presentations : Develop and present internal business reviews, customer proposals, and submission presentations to support account development and business opportunities.
- Coordinate customer requests and issue resolution : Proactively track customer requests, monitor fulfilment, and collaborate with internal teams and external stakeholders to resolve issues and ensure timely follow-up.
- Support sales operations : Serve as a secondary contact for sales support activities, including product servicing, sample and base management, IBIS system management, and quotation coordination.

You?

Are you someone who wants to grow and shape your own world? Who needs a new challenge and bring excellent contribution to the company? Then come and join us - and impact your world.

Your professional profile includes:

Academic Qualifications

- Bachelor’s degree holder with a strong interest in the fragrance industry.

Professional Experience and Competencies

- Minimum of 3-5 years of experience in major account management.
- Proven experience in international sales and cross-market business development.
- Demonstrated track record of success in key account management.
- Experience leading cross-functional teams and managing multiple complex projects.
- Proactive, self-motivated, and capable of managing multiple priorities effectively.
- Quick learner with a strong willingness to acquire new knowledge and skills.
- Strong organizational, planning, and project management skills.
- Ability to handle highly confidential information with discretion and perform effectively under pressure.

Our Benefits

- Attractive package with benefits
- Excellent opportunities for progressive learning and development
- A creative team environment that will inspire you
- Comprehensive healthcare and retirement plan

#LI-Onsite

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At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.