SAP S/4 CRM functional consultant

Role: SAP S/4 CRM functional consultant
Job Ref Id: JD-1313
Competence level: Not stated
Start date: 2026-11-23
End date: 2027-11-30
Extension option: Yes
Scope: 100%
Location: Solna (Stockholm)
Remote work: Hybrid - 3 days onsite, 2 days remote
Language: English (Swedish is a plus)
Application deadline: 2026-11-08
Number of consultants: 1
Security clearance: No

About the assignment
We are looking for a skilled S/4 Hana CRM functional consultant to Billing & CRM, part of Customer IT Nordic department that build and operate solutions based on SAP IS-U and SAP CRM and support Nordic business units. We are currently preparing for the migration from SAP CRM to S/4HANA and are looking to reinforce our existing CRM team with a senior CRM consultant. The preparation phase will run until December, while the migration itself is planned for the following year.

Responsibilities

- The Functional Consultant SAP CRM configures, implements, maintains and upgrades functional/business area Enterprise Resource Planning (ERP) application modules (e.g., Human Resources, Finance, Supply Chain Management) and Client Relationship Management (CRM) application modules (e.g., Sales, Marketing).

Requirements

Mandatory

- In order to be successful in this role it will be good to have knowledge and experience within the following areas:
- SAP CRM
- SAP ABAP
- SAP S/4HANA Utilities for customer engagement
- Sales, Service, and marketing module
- PME (Product Modeling Environment)
- Middleware
- Experience with documenting of business processes

Nice-to-have

- Functional knowledge and experience related to SAP IS-U e.g., Move-in / -out, Contract Account, CTI Integration
- Functional knowledge of relevant SAP modules e.g. ILM
- Experience with integration of SAP with other systems with different technologies (OData, Idocs)
- Handling various performance problems that can arise when executing massive runs (Change of master data)
- Knowledge of the Swedish Utility Market