Field Care Supervisor - Mid Sussex

At Guardian Angel Carers Mid Sussex, we believe that outstanding care starts with outstanding people. We are proud of the exceptional care we provide to our clients and the supportive, positive culture we have built within our team.As we continue to grow, we are looking for a dedicated, organised, and compassionate Care Supervisor & Trainer to join us on our journey.Salary: £27,000 - £29,600 per annum (DOE) + additional on-call paymentsThis is an exciting opportunity for someone who is passionate about delivering high-quality care, enjoys supporting other Care Assistants, and takes pride in making a real difference every day.We are looking for more than experience alone. We want someone who is kind, proactive, fun to work with, highly organised, and genuinely cares about people. Someone who shares our values, embraces high standards, takes initiative, and wants to be part of a team that strives for excellence in everything we do.We offer our Care Supervisors:Flexible working optionsPaid mileageFully funded training and career development opportunitiesUp to £250 Refer-a-friend bonus28 days annual leave including bank holidaysA supportive management team that genuinely values its staffThe opportunity to make a meaningful impact within a growing and highly respected home care companyAbout the Role: This is a varied and rewarding position that combines client assessments, team development, training delivery, quality assurance, and office-based administration.You will play a key role in ensuring our clients receive exceptional care while supporting our CareAngels to thrive in their roles.Working 37.5 hours per week, you will also participate in our out-of-hours on-call rota and provide care support when required to ensure our clients always receive the highest standard of service.As our Care Supervisor & Trainer, you will:Complete detailed client assessments and create personalised care plansManage onboarding paperwork, contracts, consent forms, and care documentationConduct client reviews to ensure care remains safe, effective, and responsiveSupport capacity planning and work closely with the Care Coordinator and Registered ManagerInvestigate and resolve concerns or complaints with professionalism, empathy, and a solution-focused approachDeliver engaging face-to-face training and support ongoing learning and developmentCarry out supervisions, competency assessments, observations, and mentoring sessionsSupport shadowing and induction of new Care Assistants and Support WorkersComplete audits and quality assurance checks to maintain our high standardsPromote a positive culture where people feel valued, supported, and motivatedBe a Team Leader and lead by example, championing our values of compassion, professionalism, reliability, and excellenceAbout You - We are looking for someone who is:Warm, approachable, and compassionateHighly organised with excellent attention to detailConfident working independently and using their own initiativeA strong communicator who builds positive relationships with clients, families, and colleaguesPassionate about delivering truly outstanding careProfessional, dependable, and committed to maintaining high standardsPositive, energetic, and enjoys being part of a teamA natural mentor who enjoys supporting and developing othersEssential RequirementsFull UK Driving Licence and business use insuranceMinimum of 2 years' hands-on care experienceMinimum of 1 year in a senior care or office-based care roleLevel 3 Diploma in Health and Social CareCare CertificateExperience using care management softwareExcellent written and verbal communication skillsStrong planning, time management, and organisational skillsWe are not looking for someone who simply wants a job. We are looking for someone who wants to be part of a team that genuinely cares, supports one another, and is committed to providing exceptional care to every client, every day.If you are ambitious, caring, organised, and ready for a new challenge within a fantastic team, we would love to hear from you.Apply today and become part of something special.Benefits:Company eventsCompany pensionFree parkingOn-site parkingReferral programmeStore discount