About this role
We are looking for a talented Service Administrator for our Distribution business in Manassas, VA.
In this role, you will make an impact in the following ways :
- Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
- Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work.
- Review/create work orders to ensure accuracy for invoicing and warranty.
- O ther administrative task on a need-by-need basis
Monday to Friday 07:00 - 16:00; On call rotation;