About this role
Hill Robinson was specifically created to manage the operational complexities of the world’s largest superyachts, bringing technical excellence to a full spectrum of services. Today, Hill Robinson offers specialised yacht management, project management for new builds and refit, charter management, corporate services, crew placement, payroll and recruitment, plus a host of other services.
Working in our busy Yacht Operations Department ,you will play a pivotal role in supporting the needs of the business, working closely with Yacht Managers (YM) Your duties will include the following.
• Assist with all activities, queries and requests from their assigned line manager
• Assist other work groups from time to time as may be deemed necessary
• Assist with reception and phone cover from time to time as required
• Maintaining records for owner reports and assisting with the preparation of owner reports
• Checking boat post trays to ensure items are forwarded regularly
• Updating the company calendar with yacht or owner visits.
• Record keeping for the yachts managed: yacht visits, yard visits, owner meetings,..
• Keeping Yacht Information Sheets up to date
• Accounting support as may be required
• Assist with insurance renewals – obtain and compare quotes
• Assist with the preparation of budgets
• In conjunction with the relevant person, maintain up-to-date records in the Company Address Book or equivalent
• Arranging travel/visas for members of the team
• Expense sheets for members of your projects as may be required (each person is encouraged to do their own but assistance may be required from time to time)
• Receive or collect crew certificates and verification of validity
• Background checks
• Arrange for visas for crew as may be required
• Process applications for Flag State Dispensations, Seamans’ Discharge Book applications, etc.
• Assist YM with drafting Offers of Employments for crew
• Assist YM with requesting and chasing for SEAs and make sure fully signed contracts are on file on Bamboo
• Assist YM with Termination and Severance letters
• Sea Service Testimonials
• Crew insurance claims
Skills required:
• Full command of English language – written and spoken
• Ability to work with Microsoft Office – Work, Excel, Outlook, Powerpoint
Personal attributes required:
• Ability to work under pressure often juggling an assortment of tasks and priorities
• Able to assume responsibility and ownership for the assigned tasks
• Accuracy and attention to detail
• Knowledge of the Yachting industry would be an advantage
• Positive attitude to supporting members of the work group and to the entire team/company
• Good sense of humour